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6 Game-Changing Sales Strategies for Hotel Pros in 2025
Opinion

6 Game-Changing Sales Strategies for Hotel Pros in 2025

Ditch the cookie-cutter approach. It’s time to stand out, sell smart, and win big in the year ahead. As someone who lives and breathes the hospitality industry, I’ve seen firsthand how rapidly things are changing. From groundbreaking technologies to...

Cory Falter
Cory Falter
Partner at Lure Agency | President HSMAI San Diego | Host of the InnSync Show
Lure Agency
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Sales & Marketing
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Digital Marketing
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Brand Marketing
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Content Marketing
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Cory Falter
by Cory Falter
31 December 2024Lure AgencySales & Marketing
6 Game-Changing Sales Strategies for Hotel Pros in 2025
Opinion

Are You Making These 7 Common Revenue Management Mistakes?

There’s a big difference between profitable hotels and those that struggle. Surprisingly, the difference isn’t related to location, quality, or service.

Massimiliano Terzulli
Massimiliano Terzulli
Revenue Management Strategist & International Business Developer for Revenue Team by Franco Grasso
Revenue Team by Franco Grasso
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Revenue Management
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Reputation Management
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Online Travel Agencies (OTA)
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Digital Marketing
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Massimiliano Terzulli
by Massimiliano Terzulli
30 December 2024Revenue Team by Franco GrassoRevenue Management
Revenue Team by Franco Grasso
Opinion

The Mille Club: Exploring SoCal Luxury at El Encanto, a Belmond Hotel

A quick jaunt up the coast for Angelenos or anyone else in Southern California (SoCal) is the picturesque haven of Santa Barbara with its never-ending white sand beaches surrounded by trendy restaurants and beachfront accommodations. But drive a few...

Adam Mogelonsky
Adam Mogelonsky
Partner at Hotel Mogel Consulting Ltd.
Hotel Mogel Consulting Limited
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Belmond
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Brand Marketing
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Luxury Travel
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Adam Mogelonsky
by Adam Mogelonsky and Larry Mogelonsky
30 December 2024Hotel Mogel Consulting LimitedBrand Marketing
Hotel Mogel Consulting Limited
Designing With Purpose: Luxury Frontiers’ Impact at Babanango Game Reserve
Opinion

Designing With Purpose: Luxury Frontiers’ Impact at Babanango Game Reserve

In the heart of Zululand, South Africa, lies Babanango Game Reserve, a once cattle-farmed landscape that now stands as a true testament to the power of environmental renewal. This reserve recently underwent one of South Africa’s most ambitious rewil...

Graeme Labe
Graeme Labe
Managing Director & Principal, Luxury Frontiers
Luxury Frontiers
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Design and Architecture
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Luxury Travel
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Graeme Labe
by Graeme Labe
30 December 2024Luxury FrontiersDesign and Architecture
Designing With Purpose: Luxury Frontiers’ Impact at Babanango Game Reserve
Let’s Play 20 Customer Experience (CX) Questions – Part One
Opinion

Let’s Play 20 Customer Experience (CX) Questions – Part One

Let’s play 20 Questions. Luke Jamieson, a customer experience (CX) thought leader in Australia, asked me to answer 20 customer experience questions in a “lightning round” style for one of his projects. As I considered my answers, I realized that the...

Shep Hyken
Shep Hyken
Customer Service and Experience Expert, Keynote Speaker and Bestselling Author
Shepard Presentations, LLC.
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CRM & Loyalty
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Guest Experience
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Shep Hyken
by Shep Hyken
27 December 2024Shepard Presentations, LLC.CRM & Loyalty
Let’s Play 20 Customer Experience (CX) Questions – Part One
Opinion

MBA in Hospitality: Developing the Most Valuable Leadership Skills

You need certain skills to successfully lead a team and become a respected manager in any field. Being inspirational, having excellent technical knowledge, and being someone who could ‘get things done’ used to be prerequisites, but now what it means...

Veronika Mercier
Veronika Mercier
Marketing Content & Communications Manager at EHL Hospitality Business School
EHL
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Education & Professional Development
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Hotelschools | Universities
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Veronika Mercier
by Veronika Mercier
27 December 2024EHLEducation & Professional Development
EHL Hospitality Business School
Opinion

Should the Revenue Manager Now Be the Total Revenue Manager?

Lots of data is pointing to 2025 as a year for hotel occupancy ‘normalization’ which is the polite way of saying ‘plateau’, ‘stagnation’ or even a modest decline. Hence, in a mostly zero-sum occupancy world, it’s all about growing revenue per guest.

Adam Mogelonsky
Adam Mogelonsky
Partner at Hotel Mogel Consulting Ltd.
Hotel Mogel Consulting Limited
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Revenue Management
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Adam Mogelonsky
by Adam Mogelonsky and Larry Mogelonsky
27 December 2024Hotel Mogel Consulting LimitedRevenue Management
Hotel Mogel Consulting Limited