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Opinion

The art of asking questions in EHL Train The Trainer programs

The artistry of questioning resides in the ability to inquire, provoke thought, and stimulate meaningful conversations. Asking the right questions is a skill that goes beyond simple information gathering; it involves finesse, empathy, and a deep und...

Anne-Céline Depierraz
Anne-Céline Depierraz
Consultant at EHL Hospitality Business School
EHL
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Human Resources
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Education & Professional Development
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Hotelschools | Universities
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Anne-Céline Depierraz
by Anne-Céline Depierraz
13 May 2024EHLHuman Resources
EHL Hospitality Business School
Opinion

Tailoring Employee Training to Individual Needs: Experience vs. Inexperience

In the modern workplace, the way we approach training for new employees is undergoing a significant transformation. Traditionally, training programs were often standardized, treating all employees equally regardless of their prior experience or back...

SJ Shaw
SJ Shaw
Master Student at Conrad N. Hilton College
University of Houston
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Human Resources
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Education & Professional Development
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SJ Shaw
by SJ Shaw
6 May 2024University of HoustonHuman Resources
University of Houston
A major culture problem: why people don’t want to work in hospitality
Opinion

A major culture problem: why people don’t want to work in hospitality

Plugging the huge shortage of staff in the hospitality sector is a narrative we’ve been grappling with for years now. People are no longer surprised to hear that there are more than 100,000 vacancies in hospitality at any one time, nor that the prop...

Ryan Haynes
Ryan Haynes
Director/Lead Consultant at Haynes MarComs Ltd
Haynes MarComs Ltd
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Human Resources
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Lodging Industry
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Recruitment
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Ryan Haynes
by Ryan Haynes
2 May 2024Haynes MarComs LtdHuman Resources
A major culture problem: why people don’t want to work in hospitality
Press Release

Cross Functional Teamwork and the Evolution of Commercial Leadership

Effective cross-functional collaboration stands as a pivotal trend shaping contemporary business outcomes. Realizing the full potential of collaborative teamwork demands meticulous preparation, the alignment of shared objectives, and the guidance of...

The Hospitality Sales and Marketing Association International (HSMAI)
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Human Resources
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Sales & Marketing
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Cross Functional Teamwork and the Evolution of Commercial Leadership26 April 2024HSMAIHuman Resources
Cross Functional Teamwork and the Evolution of Commercial Leadership
Press Release

AHLA: DOL overtime rule will hurt hotels and limit employee opportunities

American Hotel & Lodging Association (AHLA) Interim President & CEO Kevin Carey issued the following statement today after the Department of Labor (DOL) released its final overtime rule to raise the minimum salary threshold under which all employees...

American Hotel & Lodging Association (AHLA)
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Human Resources
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National & International Policy
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AHLA: DOL overtime rule will hurt hotels and limit employee opportunities25 April 2024AH&LAHuman Resources
AHLA: DOL overtime rule will hurt hotels and limit employee opportunities
Opinion

CEO Pay in Hospitality 2023

The last time we did our CEO pay study it was pre-Covid, and things were looking very bright. Then the bottom fell out. Now in a post-Covid environment, it’s interesting to see some companies experiencing total recovery, while others have faced long...

Keith Kefgen
Keith Kefgen
Managing Director & CEO at AETHOS Consulting Group
AETHOS Consulting Group
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Human Resources
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Lodging Industry
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Keith Kefgen
by Keith Kefgen
23 April 2024AETHOS Consulting GroupHuman Resources
AETHOS Consulting Group
Press Release

Return to Office (RTO) and Hybrid Work Models: Adapting to New Ways of Working

In recent years, the realms of sales marketing, distribution, and loyalty have undergone significant transformation in response to the challenges and opportunities brought about by remote work. Discussions held during HSMAI leadership meetings and c...

The Hospitality Sales and Marketing Association International (HSMAI)
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Human Resources
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Return to Office (RTO) and Hybrid Work Models: Adapting to New Ways of Working19 April 2024HSMAIHuman Resources
Return to Office (RTO) and Hybrid Work Models: Adapting to New Ways of Working