Isla Bella Beach Resort Partners with InnSpire to Provide a World-Class Guest Experience
Marathon Keys’ newest luxury resort, Isla Bella, utilizes the InnSpire Digital Guest Journey solution to enable guests to easily access all that the property has to offer.
Stockholm and Marathon, Fla., USA - InnSpire, a leading provider of guest engagement, digital entertainment and business intelligence solutions for the global hospitality industry, has been selected by Isla Bella Beach Resort in Marathon, Florida, to deploy its comprehensive Digital Guest Journey platform for guest engagement at the luxury oceanfront property.
Since opening in April 2019, Isla Bella Beach Resort has quickly garnered the attention of visitors to the Florida Keys, a place well known for world-class vacation spots. The first full-service luxury hotel situated in the Middle Keys, just two hours from Miami and one hour from Key West, is the perfect South Florida getaway both for first-time travelers and seasoned adventurers alike. With a wide variety of guest amenities and activities on offer, it is also a perfect fit for InnSpire's award-winning guest engagement technology.
By partnering with InnSpire, Isla Bella Beach Resort has empowered its guests with the ability to plan and book the activities of their choice even before they arrive, as well as during their stay. The InnSpire platform enables guests to see all the activities available and customize a stay that is truly personalized. Guests can book activities and services in real time through the guestroom television and their mobile devices, maximizing convenience and eliminating the need to download an App.
Edwin Mendez, General Manager, shared some of the reasons why InnSpire was an important part of the guest service platform at Isla Bella Beach Resort, saying, "Our vision was to create a unique, luxury destination with a wide array of activities for guests as well as conferences. InnSpire helps us to ensure that our guests have the opportunity to fully experience all that we have to offer."
Isla Bella partnered with InnSpire to ensure that their visitors could have easy access to all of the resort's extensive amenities and activities, including a unique pool-based scuba school, sunrise bike rides, kayaking, paddle boards, snorkeling, fishing, badminton, giant chess, evening fires, jet ski tours, and sunset cruises, along with a full spa and four exquisite restaurants.
"Often when you go to a resort like this it can be challenging to know when, where and what your options are as a guest, and you can miss out on some key elements of the adventure," added InnSpire President, Dominic Locascio. "Isla Bella is highly focused on creating a luxury destination, and has partnered with us to make that whole process simple, so that guests can relax and enjoy their stay."
For more information on InnSpire and its comprehensive Digital Guest Journey platform, please visit www.innspire.com.
About InnSpire | Founded in 2012, InnSpire is at the forefront of revolutionizing guest engagement and digital solutions for the global hospitality industry. Leveraging cutting-edge artificial intelligence (AI) and innovation, InnSpire empowers hoteliers to deliver seamless and personalized guest experiences. From mobile apps, mobile check-in, and digital keys to AI-driven chat, interactive TV solutions, smart room controls, and advanced analytics, InnSpire transforms hotels into smart, interconnected ecosystems where every touchpoint enhances guest satisfaction and operational efficiency.
At the heart of InnSpire's offerings is InnSpire ONE, a robust digital ecosystem that streamlines hotel operations while enhancing the guest journey. This dynamic platform enables properties to optimize revenue, elevate guest satisfaction, and adapt quickly to evolving preferences – all within a single, user-friendly solution.
With a rich portfolio of hardware and software solutions, InnSpire has partnered with world-class hotels across five continents, earning a reputation for delivering intuitive, scalable, and cost-efficient solutions. Recognized for its innovation and ease of implementation, InnSpire helps properties unlock the full potential of their hospitality operations.
For more information, please visit www.innspire.com and connect with us on LinkedIn and Facebook.