Today we highlight the third episode of The Revenuemanager - Summit Series. This time we had two sponsors; ROOMDEX, Inc. and Pace Revenue.

Jos Schaap CEO at ROOMDEX, Jens Munch, CEO and founder of Pace Revenue, Arnold Linares, Group Revenue & Distribution Manager at The Zetter Hotels & Co, and Aida Muñoz, Director of Revenue Strategy at Hotel Investment Partners joined co-moderator Fabian Bartnick, Founder at Infinito to discuss, share thoughts and perspectives on exceeding 100% - from advanced revenue management to upselling 2.0.

After two years of little to no travel, we can finally see an uptake in demand. But with changing demand patterns and traveller needs, how can hoteliers be sure they don't miss any opportunity? What can hotels do to achieve revenue beyond what we previously thought possible? And how can all of this be achieved in light of the ongoing staffing shortage?

Expedia Group CEO Peter Kern believes that 2023 will be the year that we stop predicting a travel recovery and actually start enjoying it. In an interview with Bloomberg, he said further: "Summer 2022 will be the busiest travel season ever." But after two years of little to no demand, many hoteliers have started to look beyond traditional room revenue and warmed up to the opportunity which lies in non-room revenue. With a possible record summer ahead, will the idea of total revenue (and total revenue management) remain a focus for the industry or will we revert back to business as (pre-pandemic) usual? So the question is: Should hotels look to diversify their income streams and when is this the right time to do so? What should hoteliers be looking out for in the process and where is the opportunity?

The Revenuemanager Summit Series were co-produced in collaboration with FunnelTV The Traveltech Channel.

About ROOMDEX, Inc.

ROOMDEX’s hotel upsell software, “Upgrade Optimizer,” automates, monetizes and ultimately simplifies the hotel room upgrade process by putting the power of choice in the hotel guest’s hands. Automation is the cornerstone of our pioneering hotel optimization platform. ROOMDEX uses hotel reservation, guest data and its proprietary persona and price algorithms to deliver personalized digital offers, greatly enhancing the guest experience. The hotel upsell tool relieves hoteliers of the labor time required by other upselling solutions while delivering high margin revenue and a substantial ROI.

The company was founded by Jos Schaap, Pierre Boettner and Denis Bajet, three industry veterans (Ex. MICROS-OPERA (now Oracle Hospitality), StayNTouch, Shiji and Nor1). ROOMDEX leverages that 90 years of hotel software innovation experience in PMS, integrations, revenue management, BI, mobile, self-service and upgrade optimization software. Since founding in spring of 2020, ROOMDEX has signed on more than 100 hotels with 9,000 rooms across the U.S., U.K. and Europe.

Twitter: @ROOMDEX
Facebook: facebook.com/roomdexinc
LinkedIn: linkedin.com/company/roomdex
Youtube: click here

About Pace Revenue

Pace Revenue was founded in 2016 with the mission to deliver a platform that enables revenue teams to make the switch to the next generation of Revenue Management. As a leader in revenue optimization technology, its Pace Revenue Platform is the system of choice for hospitality innovators providing industry-leading decision intelligence, innovative business intelligence, and a suite of intuitive management tools. This all-in-one platform is deployed by hundreds of customers across a range of industries from boutique, short-term rental (STR), and outdoor, to limited service and hybrid accommodation. For more information, please visit www.pacerevenue.com.