Revinate Marketing secures first place for Best Email Marketing & CRM in the HotelTechAwards for the 5th year in a row. — Photo by Revinate, Inc.

SAN FRANCISCO, CA, USA - Today, Revinate, a hospitality technology leader that’s trusted by more than 12,000 hotels around the world, announced its recent industry awards from Hotel Tech Report, including #1 Hotel CRM & Email Marketing. Revinate has won the #1 position for its Hotel CRM & Email Marketing solution for 5 years in a row.

Each year, the HotelTechAwards determine the best hotel software products across every category based on customer feedback and key proprietary data signals, such as integration compatibility, organizational health, market share, partner network strength, and customer support quality. Winners are determined not by a handful of judges or popularity votes, but by product reviews from a global community of verified hotel technology users across more than 120 countries.

Today’s announcement further solidifies how Revinate’s Guest Data Platform and guest communication solutions are trusted by hotels across the globe to drive direct revenue and deliver exceptional guest experiences.

Revinate had a transformative year in 2022, shortly after acquiring Go Moment and NAVIS to round out its technology platform. The team's hard work paid off, winning Best Hotel CRM of 2023, with more than 94% of Revinate customers highly recommending its solution to peers on HotelTechReport.com. Jordan Hollander, CEO of Hotel Tech Report

This show of support from customers illustrates Revinate’s evolution within the industry, now enabling hoteliers to leverage rich, actionable data at every touchpoint to gain control over the entire guest journey.

Revinate began as a reputation and survey business but, in the last decade, has evolved into a powerful direct acquisition channel for hoteliers, Hollander added. As we look to 2023 and, specifically, looming recession in many parts of the world, Revinate's solutions will become even more valuable to hoteliers who need highly profitable direct bookings to offset rising expenses in other areas of their businesses.

This year marks the 5th consecutive win as Best Hotel CRM & Email Marketing that Revinate has received in the HotelTechAwards, which are often referred to as "the Grammys of Hotel Tech." Additionally, Revinate has been awarded 3rd place for both Reputation Management and Guest Surveys & Feedback.

It’s such an honor to be recognized as a leader in hospitality-specific technology by both our customers as well as the HotelTechAwards. As we continuously refine, unify, and enhance our solutions, we look forward to helping hotels drive even more direct booking revenue while providing guests with world-class experiences. Dan Hang, President and COO of Revinate

About Hotel Tech Report

HotelTechReport.com helps 267k hoteliers each month to understand the changing hotel technology and digital transformation landscape. We help hoteliers make smarter decisions about which technologies to adopt, keeping scalability and adaptability in mind. Hotel Tech Report helps hoteliers uncover the value propositions of emerging technologies and how they align with the needs of your property stakeholders and guests.

About Revinate

Revinate is a direct booking platform that leads the hospitality industry in driving direct revenue and increased profitability.

Our products and our people combine to give hoteliers the superpowers they need to crush their goals. With Revinate, hoteliers shift share away from OTAs and drive tangible results across an individual property or a portfolio. Our industry-leading, AI-powered, customer data platform collects, unifies and, synthesizes data giving hoteliers a foundational advantage.

Hoteliers gain critical intelligence – guest lifetime spend, stay preferences, ancillary revenue, and more. With our Rich Guest Profiles database, hoteliers don't need to guess who their most profitable guests are, or how to drive conversions across email, voice, messaging, and digital channels.

Revinate's direct booking platform and omnichannel communication technology powers 900+ million Rich Guest Profiles across 12,500+ hotels to drive over $17 billion in direct revenue.

Sanjana Chappalli
Vice President, Brand Marketing and Comms

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