dailypoint selected as CRM provider for The Leading Hotels of the World
Luxury hotel collection enters preferred vendor agreement with the the leading Data Management and CRM platform for sophisticated individual hotels and hotel groups
Munich – dailypoint™ is pleased to announce that it was selected as the preferred CRM and Data Management provider for The Leading Hotels of the World (LHW). LHW is the largest collection of independent luxury properties, with more than 400 member hotels in over 80 countries.
dailypoint is now part of LHW’s Leading Strategic Sourcing (LSS) program, spearheaded by LHW and DayBlink GPO. The program offers a strategic group purchasing program for LHW’s portfolio of global, independent hotels. The program serves members by helping them capture new demand and access innovative sales, marketing, and technology solutions to empower their success and drive value to hotels in other strategically important categories.
Digital transformation is an important focus for LHW’s membership, with senior leadership at the collection now working towards delivering a technology stack that member hotels can leverage to drive their digitization.
dailypoint's CGP (Central Guest Profile) has become a cornerstone of modern IT- Strategies in the Hotel Industry and we are looking forward to now also supporting LHW hoteliers in their commitment to excellence and help them make their guests smile,
says Dr. Michael Toedt, CEO of dailypoint™.
We are pleased to have found a professional and experienced partner that offers a wide range of CRM applications," says Michael Lederman, Vice President of Information Technology, The Leading Hotels of the World. The decisive factors for choosing dailypoint were its experience in the field of Guest Data Management, its high standards in Data Protection and its ability to connect partner systems,
continues Lederman.
Meet us at ITB in Berlin to learn more about dailypoint. March 5-7, hall 9 booth 306.
About dailypoint
dailypoint™ is a leading Data Management and CRM platform for the hospitality industry, offering a sophisticated solution that aggregates data from various sources into a unified guest profile. Utilizing AI, it processes data through 350 steps to create the Golden Record, a central guest information repository for personalized service throughout all hotel tech systems.
This cloud-based SaaS solution comprises 16 modules and is supported by the dailypoint™ Marketplace with over 200 partners, aiming to enhance the customer journey and improve operational efficiency across hotel departments.
It includes a Privacy Dashboard for GDPR compliance, highlighting its commitment to data protection.
Headquartered in Munich, Germany, and with offices in the UAE and the US, dailypoint's global presence is bolstered by a network of sales and distribution partners.
Its excellence in redefining hospitality data management and customer engagement was recognized when it was named the preferred CRM partner by The Leading Hotels of the World in Fall 2023.
For more information visit dailypoint.com.
Nadja Weindl
Director Marketing & Communication
+49 89 1893569-12
