(L to R) Mathieu Pollet - Pierre-Charles Grob - Lionel Tressens — Photo by D-EDGE Hospitality Solutions

Dear hotelier,

We are thrilled to share some exciting news with you!

LoungeUp, a CRM platform in the hospitality sector, is joining forces with D-EDGE.

This strategic union is set to revolutionise the hospitality technology landscape, bringing you an unparalleled suite of solutions that promise to enrich the entire guest journey.

Why is this important for you?

Integrating LoungeUp's state-of-the-art CRM capabilities with D-EDGE's Central Reservation System (CRS) and Digital Marketing Expertise starts a new phase of all-in-one management solutions for your business.
With the D-EDGE + LoungeUp combo, booking and stay information are merged into a single customer profile, enabling more effective marketing segmentation. Furthermore, through continuous data collection and personalised guest interactions, D-EDGE clients will be able to deliver a consistent and superior guest experience, enhancing revenue and profitability, and streamlining operations.

This collaboration will offer you a complete suite of solutions that address every phase of your guest journey: search & book → pre-stay → stay → post-stay

— Source: D-EDGE Hospitality Solutions— Source: D-EDGE Hospitality Solutions
— Source: D-EDGE Hospitality Solutions

The combined solution now covers every touchpoint of the hotel guest journey, from driving traffic with D-EDGE's Digital Media and Website offerings and boosting conversion through our CRS, to fostering customer engagement and loyalty with LoungeUp's innovative solutions.

As long-standing partners, LoungeUp and D-EDGE solutions are already connected. Yet, we're aiming even higher, and our teams are already working to bring you additional value.

LoungeUp joining D-EDGE is more than just an enhancement of our services. It's a clear indicator of our dedication to Simplify Hospitality, helping you provide standout experiences that lead the industry.We look forward to sharing with you the exciting developments ahead.

Please feel free to reach out to our teams for more info. We are here to help!

Sincerely yours,

Pierre-Charles Grob
CEO, D-EDGE

Who is LoungeUp?

LoungeUp, a leading name in hospitality CRM, offers a Guest Relationship and internal operations management platform designed for the hospitality sector. The solution is built to streamline and personalise the hotel guest's stay, boost revenue and enhance your guest’s knowledge. With LoungeUp joining D-EDGE, we are set to merge our strengths and expertise, further reinforcing our commitment to simplify hospitality. Discover LoungeUp

About D-EDGE

D-EDGE is a SaaS company offering leading-edge cloud-based e-commerce solutions to more than 17,000 hotels in over 150 countries. Combining technical excellence with digital marketing expertise, D-EDGE brings a holistic hospitality technology infrastructure under one roof. The integrated range of solutions covers all stages of hotel distribution which encompasses Central Reservation System, Guest Management, Data Intelligence, Connectivity Hub, Digital Media, and Website Creation. With a team of 500 experts located in over 25 countries, D-EDGE provides localised support, services, and tools. With its global network of 550+partners, D-EDGE’s ever-expanding ecosystem is a positive place to do business and grow. D-EDGE is a subsidiary of Accor, a world-leading hospitality group consisting of more than 5,300 properties and 10,000 food and beverage venues throughout 110 countries. For more information visit www.d-edge.com.