Revinate launches integration with restaurant booking system, ResDiary

Bend, Oregon. – Revinate, a direct booking platform transforming the hospitality industry, announced an integration with ResDiary, an online reservation system that helps over 10,000 restaurant, bar, club, and hotel operators attract table bookings and provide efficient service.

This integration gives hoteliers a comprehensive view of guest behavior across properties beyond the room stay — combining hotel and restaurant reservation data along with booking data and reservation details to build a unified 360 view of guests. Hoteliers will benefit from the insights a Rich Guest Profile™ provides them to tailor the guest experience at check-in and for dining.

ResDiary promotes business growth for hospitality venues by maximizing dining reservations and reducing no-shows. Their software attracts diners on a variety of channels — making it easier to book a reservation. Hospitality venues have more control to manage bookings and learn from booking data to create unique experiences.

Part of Revinate’s commitment to driving direct bookings includes enabling data collection at every touch point. With the Revinate CDP, data integration and collection are made possible across the spa, restaurant, golf, and folio categories —- allowing hoteliers a complete perspective of on-property guest activity to inform accurate, personal communication with guests.

Revinate’s integration with ResDiary furthers that commitment by importing restaurant reservation and profile data from ResDiary directly into the Revinate platform. With Revinate’s Advanced Profile Synthesis, room stay guest profiles and restaurant guest profiles will automatically be matched and merged. This unlocks a deeper understanding of guest preferences and makes data actionable — ready to inform future communication and marketing efforts.

This integration with ResDiary provides tremendous value for hoteliers with on-property dining experiences. Restaurant data is no longer separate from guest profile data — eliminating the data silos so many hoteliers experience, said Dan Hang, President and Chief Operating Officer at Revinate. ResDiary is facilitating easier access to the restaurant touchpoint that hoteliers will benefit from when they build their next campaign.

ResDiary has given hospitality operators greater insight and development into managing table reservations and facilitating an enjoyable dining experience. With Revinate, we’re looking forward to the data opportunities our customers now have by connecting dining reservation data to the data their customers provide outside of the restaurant. said Colin Winning, Director, ResDiary.

The integration between Revinate and ResDiary is available now. For more information, please visit https://www.revinate.com/p/resdiary/ or https://www.resdiary.com/.

About ResDiary

ResDiary is a flat-fee, online reservation system, designed to help hospitality operators run a smooth service. Thousands of restaurants, bars, clubs, and hotels across the world use ResDiary to manage their bookings; from taking online reservations to managing tables, selling tickets, and processing online payments.

The software delivers market-leading yield and table management technology, while helping build customer databases and profiles to develop relationships and loyalty.

About Revinate

Revinate empowers hoteliers to directly connect with their guests.

Our Guest Data Platform and communication solutions unlock revenue for hoteliers and put them in control of the full guest experience — initial research, booking, check-in, throughout the stay, and even after check out — all via the communication channels that guests prefer, whether it's voice, text, email, or web.

More than 12,000 hotels globally bank on Revinate to drive direct revenue and deliver delightful guest experiences.

Ask us how we do it. Visit our website to get a demo.

Sanjana Chappalli
VP of Brand Marketing and Communications

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