[Podcast] How a hotel can use its physical spaces to elevate staff and guest wellbeing
In this episode, we talk with Scott Lamont, CEO of EDSA, an organization that specializes in urban design, landscape architecture, and design planning for the hotel and other global industries. We explore why hotels aren’t maximizing their use of physical space in this post-pandemic world, and then break down why it’s so important to re-think the use of places such as staff offices and public areas in order to improve staff and guest wellbeing. Scott provides some expert advice as to what hotels can do right now to maximize their physical spaces and improve the wellbeing of staff and guests.
Unpacking Travel is back with a special dual episode blog to kick off a new season! To kick things off we asked designers that help build and refine hotel physical spaces what we can do better about leveraging our physical hotel spaces differently. They then teach us how to improve our staff and guest experiences through design, and the impact design has on staff and guest wellbeing. Check out the episodes below and learn how you can apply more design methods to elevate your operations and experiences today!
For additional episodes of the Unpacking Travel podcast, visit www.amadeus-hospitality.com/podcast.
About Amadeus
Amadeus powers more personalized and authentic travel experiences. Our solutions are designed to enrich every stage of the traveller journey and help hospitality providers acquire, service, and retain guests by profitably driving demand and converting them into loyal fans.
Backed by over 30 years of experience, we design open, cutting-edge software to provide the most efficient, trusted, and reliable systems for our customers. With experts in 175+ countries, we have a deep understanding of the hospitality industry and a desire to enable our hotel partners to create memorable guest experiences.
To find out more about Amadeus, visit www.amadeus-hospitality.com.
