Insights to Move You Forward
HSMAI Europe's new Playbook outlines 20 strategic choices facing hospitality in 2026, covering AI, operational costs, talent, and technology complexity, available free to paid members.
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AI in Hospitality: The Confidence Gap
A new h2c study finds 86% of European hotel chains use AI but 80% lack a formal strategy, with skills gaps and poor data infrastructure blocking meaningful outcomes.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
Strategic Pivots Will Define the CIO’s Agenda in 2026
Gartner survey shows 94% of CIOs expect major plan changes by 2026, with only 48% of digital initiatives meeting targets amid economic and geopolitical volatility.