From data to deals: how hotel sales teams win more group business
A Holiday Inn Portland sales director shares how her team uses Knowland data to prospect for group business, monitor competitors, and build relationships that convert to bookings.
A Holiday Inn Portland sales director shares how her team uses Knowland data to prospect for group business, monitor competitors, and build relationships that convert to bookings.
A critical reading of Booking.com's partner messaging argues its "protection" pitch to independent hotels masks a platform dynamic where independents are the foundation being guarded for Booking's own benefit.
Shiji's 11th annual Hotel Distribution Technology Chart adds new categories for AI discovery, AI-powered direct booking, and map/social platforms, reflecting a shift from OTAs toward "bookable everywhere" commerce.
GCSTIMES promotes FSC-certified, ISO 14068-backed fragrance-infused wooden key cards as a low-infrastructure sensory touchpoint for sleep-focused hotel stays.
AI tools that automate proposal generation and follow-up prompts can lift hotel venue conversion rates, but misapplied automation risks undermining the trust-based relationships that drive repeat MICE business.
Influence Society hosts a curated rooftop networking event for hotel owners, GMs, and marketing leaders on June 30 at PUBLIC Hotel ROOF in New York City.
The author argues that "GEO" and AI SEO packages sold to hotels are largely ineffective, citing Google's own documentation to debunk popular tactics in favor of data quality.
Practical guide for branded hotel teams on using organic social media to document the arrival experience with simple mobile video content, helping future guests visualize their stay before booking.
Google's official GEO guide confirms AI search optimization is still core SEO, urging hoteliers to focus on unique content, technical hygiene, and accurate listings over AI-specific gimmicks.
Lodging Interactive's Social Media Amplified Program delivered 1,253 wedding RFPs across client hotels in five months, representing an estimated $30.6M–$34.6M in potential gross revenue opportunity.
Cendyn outlines how hotels can adapt their content strategy for AI-powered search through Generative Engine Optimization, focusing on structure, authority, and traveler intent to drive direct bookings.
Independent hotels weighing corporate distribution face a choice between fee-based TMC programs with real volume and commission-only consortia; Amex GBT's new Preferred Extras Lite tier now opens a lower-cost entry point at the top.
As AI assistants reshape how travelers research hotels, most properties lack tools to track whether or how they appear in AI responses, ceding bookings and brand narrative to OTAs.
AI is now filtering hotel shortlists before planners ever contact a sales team, meaning hotels with vague, detail-poor websites are being silently excluded from consideration.
Google's AI Mode data shows travel queries have tripled in length as travelers shift from keywords to conversational briefs, structurally undermining how hotel distribution channels compete for search visibility.
A practical breakdown of Google's Demand Gen campaigns vs. Paid Search and Display, covering placements, targeting, creatives, and when to use each in a hotel marketing mix.
Under new CEO Michael Bennett, Cendyn has restructured its go-to-market approach around former hotel operators, adding managed services and commercial consultation measured by customer revenue outcomes.
Skyscanner renames its Hotels tab to "Stays," reflecting a portfolio of 3.5M properties including hostels, campsites, and unique options, driven by Gen Z and Millennial demand for experience-led accommodation.
Google's commission-free Universal Cart is a placement play: by owning the AI surface where travel decisions are made, Google charges for consideration rather than transactions, shifting auction dynamics against hotels and OTAs alike.