Terms & Conditions - Hospitality Net

Last Updated: November 25, 2025
Effective Date: November 25, 2025

These Terms & Conditions ("Terms", "Agreement") govern your access to and use of the Hospitality Net website, services, and platform (collectively, the "Service") operated by Hsyndicate-Hospitality Net BV ("Hospitality Net", "we", "us", "our").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

1. Definitions

"Hospitality Net" or "we" means Hsyndicate-Hospitality Net BV, a company registered in the Netherlands with registered office at Boschcour 54, 6221 JR Maastricht, The Netherlands.

"Service" means the Hospitality Net website (hospitalitynet.org), mobile applications, content platform, and all associated services, features, and content provided by Hospitality Net.

"User", "you", or "your" means any individual or entity that accesses or uses the Service.

"Account" means the registered account you may create to access certain features of the Service.

"Content" means text, images, photos, audio, video, information, data, and all other forms of content or materials available through the Service.

"User Content" means any Content that you submit, upload, post, or transmit through the Service.

"Subscriber" means a User who has registered for an Account or subscribed to premium features or newsletters.

2. Acceptance of Terms

2.1 Agreement to Terms

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use the Service.

2.2 Eligibility

You must be at least 16 years old to use the Service. If you are between 16 and 18 years old, you confirm that you have your parent or legal guardian's permission to use the Service. The Service is intended for business and professional use.

2.3 Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

Posting the updated Terms on the Service with a new "Last Updated" date
Sending email notification to your registered email address (if you have an Account)
Displaying a prominent notice on the Service

Material changes will take effect 30 days after notification. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service.

2.4 Additional Terms

Certain features of the Service may be subject to additional terms and conditions, which will be presented to you at the time you access those features. Those additional terms are incorporated into these Terms by reference.

3. Account Registration and Security

3.1 Account Creation

To access certain features, you may need to register for an Account by providing accurate and complete information. You may also register or sign in using third-party authentication services (LinkedIn, Google, Facebook).

3.2 Account Eligibility

You must provide truthful information when creating an Account. You may not:

Create an Account for anyone other than yourself without permission
Use another person's Account without permission
Create multiple Accounts for fraudulent purposes
Create an Account if we have previously terminated your access

3.3 Account Security

You are responsible for:

Maintaining the confidentiality of your Account credentials
All activities that occur under your Account
Notifying us immediately of any unauthorized access or security breach

We recommend using a strong, unique password and enabling two-factor authentication if available.

3.4 Account Information

You agree to keep your Account information current and accurate. You can update your information through your Account settings or by contacting us.

4. Use of the Service

4.1 License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes.

4.2 Service Availability

We strive to maintain the Service's availability but do not guarantee uninterrupted access. The Service may be unavailable due to:

Scheduled or emergency maintenance
Technical difficulties or failures
Events beyond our reasonable control
Security concerns

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

4.3 Changes to the Service

We may change, update, or discontinue features, content, or functionality of the Service at our discretion. We are not liable to you or any third party for any modification, suspension, or discontinuance of the Service.

4.4 Equipment and Internet Access

You are responsible for:

Obtaining and maintaining all equipment, software, and internet connectivity needed to access the Service
All charges associated with your internet access and equipment

5. Acceptable Use Policy

5.1 Permitted Uses

You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service professionally and respectfully.

5.2 Prohibited Conduct

You agree not to:

Illegal or Harmful Activities:

Violate any applicable law, regulation, or third-party rights
Engage in any fraudulent, abusive, or harmful activity
Harass, threaten, intimidate, or harm any person
Impersonate any person or entity, or falsely represent your affiliation
Engage in any activity that could damage, disable, or impair the Service

Content Violations:

Post or transmit Content that is unlawful, threatening, abusive, defamatory, libelous, invasive of privacy, vulgar, obscene, profane, or otherwise objectionable
Post or transmit Content that infringes intellectual property rights
Post spam, unsolicited advertising, or promotional materials
Post malicious code, viruses, or any harmful technological elements

Technical Violations:

Attempt to gain unauthorized access to the Service, other Accounts, or computer systems
Use automated systems (bots, scrapers, etc.) to access the Service without permission
Interfere with or disrupt the Service or servers
Circumvent any security features or access restrictions
Reverse engineer, decompile, or disassemble any aspect of the Service

Commercial Violations:

Use the Service to advertise or solicit users for competing services
Resell or commercially exploit the Service without authorization
Use the Service in any way that competes with Hospitality Net

5.3 Enforcement

We reserve the right to investigate violations of these Terms and take appropriate action, including:

Removing Content that violates these Terms
Suspending or terminating Accounts
Reporting illegal activity to law enforcement
Taking legal action

5.4 Reporting Violations

If you become aware of any violation of these Terms, please report it to [email protected].

6. Intellectual Property Rights

6.1 Hospitality Net's Intellectual Property

The Service and all Content provided by Hospitality Net (excluding User Content) are owned by Hospitality Net or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

Our Rights Include:

Website design, layout, and functionality
Hospitality Net logo, trademarks, and branding
Original articles, reports, and editorial content
Software, code, and technical infrastructure
Compilation, arrangement, and organization of Content

6.2 Limited License to Users

We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable license to:

Access and view Content on the Service
Download Content for personal, non-commercial use
Share links to Content through standard sharing features

You May Not:

Reproduce, distribute, modify, or create derivative works without written permission
Remove copyright notices, trademarks, or attribution
Use automated tools to scrape, extract, or download Content in bulk
Use Content for commercial purposes without authorization
Frame or embed our Content on other websites without permission

6.3 Trademarks

"Hospitality Net", "HN", "HN Brief", and associated logos are trademarks of Hsyndicate-Hospitality Net BV. All other trademarks appearing on the Service are the property of their respective owners. You may not use our trademarks without prior written permission.

6.4 Third-Party Content

The Service may contain Content provided by third parties, including partners, contributors, and advertisers. Third-party Content is the responsibility of its provider and is subject to separate terms and conditions.

6.5 DMCA Copyright Policy

We respect intellectual property rights and respond to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act ("DMCA"). See Section 14 for our DMCA procedures.

7. User Content

7.1 Your Responsibility

You are solely responsible for your User Content and the consequences of posting, publishing, or sharing it. You represent and warrant that you:

Own or have the necessary rights to your User Content
Have permission to use any third-party materials included in your User Content
Your User Content does not violate these Terms or any applicable law

7.2 License You Grant to Us

By submitting User Content to the Service, you grant Hospitality Net a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to:

Use, reproduce, modify, adapt, and publish your User Content
Display, distribute, and transmit your User Content on the Service
Create derivative works based on your User Content
Incorporate your User Content in other works or media

This license exists for the purpose of operating, promoting, and improving the Service, and continues for the duration that your User Content remains on the Service.

Important Clarifications:

You retain ownership of your User Content
You can remove your User Content at any time (see Section 7.4)
We do not claim ownership of your User Content
This license is limited to operating the Service and does not allow us to sell your User Content to third parties

7.3 Other Users' Access

By posting User Content publicly on the Service, you grant other Users permission to access, view, and share your User Content for their personal, non-commercial use.

7.4 Removal of User Content

You may delete your User Content from the Service at any time through your Account settings or by contacting us. Please note:

Deletion may not be immediate due to technical or operational processes
Cached copies may remain temporarily
Content shared by other Users may continue to exist
We may retain archived copies for legal or operational purposes

7.5 Our Right to Remove Content

We reserve the right (but have no obligation) to:

Monitor User Content for Terms compliance
Remove or refuse to post User Content at our sole discretion
Remove User Content that violates these Terms or is otherwise objectionable
Take action against Users who repeatedly violate these Terms

7.6 Backup Copies

We may maintain backup copies of User Content for disaster recovery and business continuity purposes, even after you delete Content or terminate your Account.

8. Third-Party Services and Links

8.1 Third-Party Links

The Service may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We do not:

Control or endorse third-party websites
Review or monitor third-party content
Assume responsibility for third-party practices
Make warranties about third-party services

8.2 Third-Party Integrations

The Service integrates with third-party services (social media platforms, payment processors, analytics providers, etc.). Your use of these integrated services is subject to their respective terms and privacy policies.

8.3 Third-Party Sign-In

If you sign in through third-party authentication (LinkedIn, Google, Facebook), we receive limited information from that platform in accordance with your authorization. See our Privacy Policy for details.

8.4 Embedded Content

The Service may display embedded content from third parties (YouTube videos, social media posts, maps, etc.). When you interact with embedded content, the third-party provider may collect information about your interaction. We do not control third-party data collection practices.

9. Privacy and Data Protection

9.1 Privacy Policy

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Service, you consent to the practices described in our Privacy Policy.

9.2 Data Protection Compliance

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for European users and the California Consumer Privacy Act (CCPA) for California residents. See our Privacy Policy for your rights and how to exercise them.

9.3 Communications

By creating an Account or subscribing to our services, you consent to receive:

Service-related communications (account notifications, security alerts)
Newsletters and updates (which you can opt out of)
Marketing communications (which you can opt out of)

You can manage your communication preferences in your Account settings or by using the unsubscribe link in our emails.

10. Payments and Subscriptions

10.1 Paid Services

Certain features or services may require payment. If you subscribe to paid services:

Fees will be clearly displayed before purchase
Payment is due in advance for subscription periods
All fees are in the currency specified at checkout
Fees are non-refundable except as required by law

10.2 Payment Processing

We use third-party payment processors (such as Stripe) to process payments. You agree to provide accurate payment information and authorize us to charge your payment method.

10.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current rate, which may differ from your original rate.

10.4 Cancellation

You may cancel your subscription at any time through your Account settings. Cancellation will take effect at the end of your current billing period. You will not receive a refund for partial periods.

10.5 Price Changes

We may change subscription prices at any time with 30 days' notice. Price changes will apply to subsequent billing periods after notice.

10.6 Taxes

Fees do not include applicable taxes, which will be added to your invoice as required by law.

11. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

11.1 "As Is" Service

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Service will:

Be uninterrupted, timely, secure, or error-free
Meet your specific requirements or expectations
Be free from viruses or harmful components
Provide accurate, reliable, or complete information

11.2 No Warranties

We disclaim all warranties, including but not limited to:

Implied warranties of merchantability
Implied warranties of fitness for a particular purpose
Implied warranties of title or non-infringement
Warranties arising from course of dealing or usage of trade

11.3 Content Accuracy

We do not warrant the accuracy, completeness, or usefulness of Content on the Service. Any reliance on Content is at your own risk. We are not responsible for:

Errors, inaccuracies, or omissions in Content
Opinions or advice expressed by third parties or Users
Information from third-party sources or contributors

11.4 Professional Advice Disclaimer

Content on the Service is for informational purposes only and does not constitute professional advice. You should:

Consult qualified professionals for specific advice
Not rely solely on Service Content for business or professional decisions
Verify information independently before taking action

11.5 Third-Party Content

We are not responsible for third-party Content, opinions, or conduct. We do not endorse or verify third-party information. Third-party Content is the responsibility of its respective providers.

11.6 Jurisdictional Limitations

Some jurisdictions do not allow disclaimers of implied warranties. In such jurisdictions, the above disclaimers may be limited to the extent prohibited by law.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

12.1 No Consequential Damages

We will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Lost profits or revenue
Loss of data or business opportunities
Business interruption
Loss of goodwill or reputation
Cost of substitute services

This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

12.2 Direct Damages Cap

Our total liability to you for all claims arising from or related to the Service will not exceed the greater of:

The amount you paid us in the 12 months before the claim arose, or
€100 (one hundred euros)

12.3 No Liability for User Conduct

We are not liable for:

Conduct of other Users
User Content posted by third parties
Defamatory, offensive, or illegal conduct by Users
Interactions between Users

12.4 Technical Issues

We are not liable for damages caused by:

Service interruptions or unavailability
Data loss or corruption
Security breaches or unauthorized access
Bugs, errors, or technical defects
Compatibility issues with your equipment or software

12.5 Force Majeure

We are not liable for failures or delays caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, internet failures, or third-party service disruptions.

12.6 Basis of the Bargain

You acknowledge that these limitations of liability are essential elements of the agreement between us. We would not provide the Service without these limitations.

12.7 Jurisdictional Limitations

Some jurisdictions do not allow limitations on liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

13. Indemnification

13.1 Your Indemnification Obligation

You agree to defend, indemnify, and hold harmless Hospitality Net, its affiliates, and their respective directors, officers, employees, agents, contractors, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

Your use or misuse of the Service
Your User Content
Your violation of these Terms
Your violation of any rights of third parties, including intellectual property rights
Your violation of any applicable law or regulation
Any negligent or wrongful conduct by you

13.2 Defense and Settlement

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate with us in asserting any available defenses. You may not settle any claim without our prior written consent.

13.3 Notification

We will notify you promptly of any claim for which we seek indemnification and will provide reasonable cooperation in the defense of such claim at your expense.

14. Copyright Infringement (DMCA)

14.1 DMCA Policy

Hospitality Net respects intellectual property rights and responds to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512).

14.2 Reporting Copyright Infringement

If you believe that Content on the Service infringes your copyright, please provide our designated copyright agent with the following information:

Required Information:

A physical or electronic signature of the copyright owner or authorized representative
Identification of the copyrighted work claimed to have been infringed (or representative list if multiple works)
Identification of the allegedly infringing material and information reasonably sufficient to locate it on the Service (please provide URLs)
Your contact information (name, address, telephone number, email address)
A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
A statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner

Submit Notices To: Hospitality Net - Copyright Agent Boschcour 54 6221 JR Maastricht The Netherlands Email: [email protected]

14.3 Counter-Notification

If you believe that Content you posted was removed by mistake or misidentification, you may submit a counter-notification containing:

Your physical or electronic signature
Identification of the removed material and its prior location
A statement, under penalty of perjury, that you have a good-faith belief that the material was removed by mistake or misidentification
Your contact information and consent to jurisdiction in the Netherlands or your local jurisdiction
A statement consenting to service of process from the party who submitted the original infringement notice

14.4 Repeat Infringer Policy

We will terminate Accounts of Users who are determined to be repeat infringers of copyright in appropriate circumstances.

14.5 False Claims

Please note that under the DMCA, anyone who knowingly materially misrepresents that Content is infringing or was removed by mistake may be subject to liability.

15. Termination

15.1 Termination by You

You may terminate your Account at any time by:

Using the account deletion feature in your Account settings
Contacting us at [email protected]
Ceasing to use the Service

15.2 Termination by Us

We may suspend or terminate your Account or access to the Service at any time, with or without notice, for any reason, including if:

You violate these Terms
Your conduct is harmful to other Users, us, or third parties
We discontinue the Service or any feature
Providing the Service to you is no longer commercially viable
We are required to do so by law

15.3 Effect of Termination

Upon termination:

Your right to access and use the Service immediately ceases
You remain liable for any obligations incurred before termination
We may delete your Account and User Content (subject to retention requirements)
Certain provisions of these Terms survive termination (see Section 15.4)

15.4 Survival

The following provisions survive termination: Sections 6 (Intellectual Property), 7.2 (License You Grant to Us), 8 (Third-Party Services), 11 (Disclaimer of Warranties), 12 (Limitation of Liability), 13 (Indemnification), 16 (Dispute Resolution), 17 (Governing Law), and 18 (General Provisions).

15.5 No Liability for Termination

We are not liable to you or any third party for suspension or termination of your access to the Service.

16. Dispute Resolution

16.1 Informal Resolution

Before initiating formal proceedings, we encourage you to contact us at [email protected] to seek informal resolution of any dispute. We will attempt to resolve disputes in good faith.

16.2 Negotiation Period

If you have a dispute, you agree to provide us written notice and allow 60 days for good-faith negotiations before initiating formal proceedings.

16.3 Arbitration (Optional)

Where permitted by law and by mutual agreement, disputes may be resolved through binding arbitration rather than in court. Arbitration uses a neutral arbitrator instead of a judge or jury, is less formal than court, and has limited appeal rights.

Arbitration Terms (if agreed):

Arbitration will be conducted by a mutually agreed arbitration provider
Arbitration will be conducted in the Netherlands or another mutually agreed location
Arbitration will follow the rules of the chosen arbitration provider
The arbitrator's decision will be final and binding

16.4 Class Action Waiver

To the extent permitted by law, any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

16.5 Exceptions to Arbitration

Either party may seek relief in court for:

Intellectual property disputes
Injunctive or equitable relief
Small claims court matters (within jurisdictional limits)

17. Governing Law and Jurisdiction

17.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles.

Note on Governing Law: While our company is based in the Netherlands, certain provisions may be subject to the laws of your jurisdiction, particularly regarding consumer protection, data privacy, and other mandatory legal rights that cannot be waived by contract.

17.2 Jurisdiction

Subject to the arbitration provisions above (if applicable), you agree that any legal action or proceeding relating to these Terms or the Service will be brought exclusively in the competent courts of Maastricht, the Netherlands, and you consent to the personal jurisdiction of such courts.

17.3 International Users

The Service is controlled and operated from the Netherlands. If you access the Service from outside the Netherlands, you are responsible for compliance with local laws. We make no representation that the Service is appropriate or available for use in all locations.

17.4 European Union Users

If you are a consumer in the European Union, you retain the right to bring proceedings in your local courts and benefit from mandatory consumer protection laws.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific features, constitute the entire agreement between you and Hospitality Net regarding the Service and supersede all prior agreements and understandings.

18.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

18.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. No waiver will be effective unless made in writing and signed by our authorized representative.

18.4 Assignment

You may not assign or transfer these Terms or your Account without our prior written consent. We may assign these Terms or any rights hereunder without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

18.5 Force Majeure

We are not liable for any failure or delay in performance due to events beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

18.6 Relationship of Parties

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Hospitality Net. You have no authority to bind us or make commitments on our behalf.

18.7 Third-Party Beneficiaries

These Terms do not confer any third-party beneficiary rights except as explicitly stated herein (e.g., our affiliates, licensors, and service providers with respect to certain provisions).

18.8 Notices

We may provide notices to you via email (to your registered email address), by posting on the Service, or through other reasonable means. You consent to receive communications from us electronically.

To send legal notices to us: Hospitality Net Attention: Legal Department Boschcour 54 6221 JR Maastricht The Netherlands Email: [email protected]

18.9 Language

These Terms are provided in English. If translated into other languages, the English version prevails in case of any discrepancy or conflict.

18.10 Headings

Section headings are for convenience only and have no legal or contractual effect.

18.11 Interpretation

The words "include" and "including" mean "including but not limited to." Examples are illustrative and not limiting.

18.12 Electronic Signatures

You consent to electronic signatures and agree that electronic signatures have the same legal effect as manual signatures.

19. Contact Information

If you have questions, concerns, or complaints about these Terms or the Service, please contact us:

General Inquiries: Email: [email protected]
Legal Matters: Email: [email protected]
Privacy Matters: Email: [email protected]
Customer Support: Email: [email protected]

Postal Address: Hospitality Net Boschcour 54 6221 JR Maastricht The Netherlands

Business Registration: Company Name: Hsyndicate-Hospitality Net BV Registration: [Insert Chamber of Commerce number] VAT Number: [Insert VAT number]

Acknowledgment

By using the Service, you acknowledge that you have read these Terms & Conditions, understand them, and agree to be bound by them.

Thank you for using Hospitality Net!

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