The Hotelier’s Guide to Operational Excellence in 2025
Hotel industry experts explore five key areas where hotels can optimize operations, improve guest satisfaction, and drive profitability by harnessing data-driven tools and strategies.
By examining five key areas of hotel operations, this whitepaper serves as a comprehensive roadmap for hoteliers looking to thrive in a data-driven world. It highlights how leveraging data and technology can lead to more efficient processes, better decision-making, and improved profitability.
Below, hotel managers, owners, and operators can find insights into optimizing both front- and back-end operations, all while maintaining a high level of service. Real-world examples from leading hotels illustrate the practical application of each strategy, offering a clear pathway for hospitality businesses to achieve operational excellence in 2025 and beyond.
In this whitepaper, you will learn:
- Effective data-driven decision making in hospitality
- How to automate hotel back-office processes
- Tips for optimizing labor cost management
- Finding financial accuracy and efficiencies
- Strategies for enhancing the guest experience
Sources
- Jana Haecherl, Product Marketing Manager, Otelier
- Niki Johnson, Chief Product Officer, Otelier
- Kyle McCaig, Director of Technology Service Delivery, MCR
- Priya Rajamani, SVP of Implementation & Support, Stayntouch
- David Rosenberg, EVP of Operations, Hotel Equities
- Prince Singh, COO, Five Rivers Hospitality
Jason Freed
Hospitality Data Evangelist
+1 330 221 6068
Otelier (formerly myDigitalOffice)
