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Press Release

ibis reveals global Gen Y & Z travel intent trends

ibis, the world’s best known economy hotel brand, has launched its first global Gen Y&Z travel trends report, in collaboration with the world’s leading travel trend forecasting agency, Globetrender, exploring the travel intent of the world’s travele...

Accor
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ibis
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ibis Styles
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ibis budget
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ibis reveals global Gen Y & Z travel intent trends 3 October 2024AccorMarket Segments
ibis reveals global Gen Y & Z travel intent trends
Opinion

Here’s Why Your Hotel Struggles with Venue Sales

Nailing your hotel venue sales process is no easy feat – in fact, realistically speaking, is it ever truly complete? Part of being in the hospitality industry is rolling with waves of change. However, if you’re consistently struggling to get venue s...

Lauren Hall
Lauren Hall
Founder & CEO at iVvy
iVvy
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Sales & Marketing
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Information Technology
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Miscellaneous
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Lauren Hall
by Lauren Hall
2 October 2024iVvyMarket Segments
iVvy
Press Release

Unlocking the Strategic Opportunities of the Wellness Market: Insights From the Inside

The wellness market is booming, having grown from $4.9 trillion in 2019 to $5.6 trillion in 2022. As consumer preferences shift towards holistic health and recharging, hotel owners have an unprecedented opportunity to capitalize on this trend. By in...

Accor
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Wellness and well-being
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Market Segments
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Unlocking the Strategic Opportunities of the Wellness Market: Insights From the Inside30 September 2024AccorMarket Segments
Unlocking the Strategic Opportunities of the Wellness Market: Insights From the Inside
Tech-Enhanced Slumber: Why Hotels Are Investing in Sleep Innovations That Range from Affordable to Extravagant
Opinion

Tech-Enhanced Slumber: Why Hotels Are Investing in Sleep Innovations That Range from Affordable to Extravagant

Ever noticed how a good night’s sleep can make or break a trip? Well, the savviest hotels sure have. They’re not just fluffing pillows anymore; they’re pulling out all the stops, using the latest tech to ensure you get those much-needed Zs.

Ivana Johnston
Ivana Johnston
Co-Founder, Puzzle Partner
Puzzle Partner Ltd.
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Travel Technology
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Wellness and well-being
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Luxury Travel
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Ivana Johnston
by Ivana Johnston
30 September 2024Puzzle Partner Ltd.Market Segments
Tech-Enhanced Slumber: Why Hotels Are Investing in Sleep Innovations That Range from Affordable to Extravagant
Balancing Innovation with Human Connection
Opinion

Balancing Innovation with Human Connection

The hospitality industry stands at a fascinating crossroads. On one hand, we are seeing remarkable advancements in technology—artificial intelligence, data analytics, automation—that promise to streamline operations and enhance the guest experience....

Moneesh Arora
Moneesh Arora
Chief Executive Officer
Unifocus
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Lodging Industry
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Luxury Travel
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Moneesh Arora
by Moneesh Arora
18 September 2024UnifocusMarket Segments
Balancing Innovation with Human Connection
Reservations Sales QUEST 2025
Opinion

Reservations Sales QUEST 2025

Recently, a prospective new client said “We actually don’t get many phone reservations anymore, but we do get a lot of questions.” Because they record their incoming 800 calls, our KTN team was then able to audit actual conversations their reservati...

Doug Kennedy
Doug Kennedy
President of the Kennedy Training Network
Kennedy Training Network (KTN)
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Sales & Marketing
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Doug Kennedy
by Doug Kennedy
18 September 2024Kennedy Training Network (KTN)Market Segments
Reservations Sales QUEST 2025
Performance

Taylor Swift’s Eras Tour heightened Europe performance levels amid popular tourist season

Taylor Swift’s Eras Tour took Europe by storm this summer, with 47 concerts across 17 cities over a 15-week period from May to August. Swift played consecutive three-day concerts in most cities, which were primarily over a weekend, not saying “so lo...

STR
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Markets & Performance
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Taylor Swift’s Eras Tour heightened Europe performance levels amid popular tourist season13 September 2024STRMarket Segments
Taylor Swift’s Eras Tour heightened Europe performance levels amid popular tourist season
Opinion

Road Trippin’ is the Vibe as Travel Slows Across the U.S.

The news is bleeding with travel gloom and discouraging numbers for the hospitality market. Headlines tout softening and consumer spending coming to a halt while exploiting the idea that luxury travel is both thriving and diving. Bloomberg reported ...

Mandy Murry
Mandy Murry
Principal & Chief Experience Officer at The Hospitality Concierge and member of Cayuga Hospitality Consultants
Cayuga Hospitality Consultants
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Consumer Trends
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Mandy Murry
by Mandy Murry
12 September 2024Cayuga Hospitality ConsultantsMarket Segments
Cayuga Hospitality Consultants
Press Release

Societal factors can shape how companies best respond after customers misbehave

From rule breaking and theft to verbal abuse and foul language, one customer’s behavior can negatively affect another customer’s experience. How hospitality businesses can best respond to instances of customer misbehavior can depend on the strictnes...

Penn State School of Hospitality Management
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Sales & Marketing
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Food and beverage
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Societal factors can shape how companies best respond after customers misbehave11 September 2024Penn State School of Hospitality ManagementMarket Segments
Societal factors can shape how companies best respond after customers misbehave