Opinion Articles — Finance & Accounting

Operational Benchmarking in Practice

Do you remember back in school when you learned about homographs? You remember, of course, those are words that have the same spelling as another word but have a different sound and meaning. What does this have to do with operational benchmarking? I...

Arlene Ramirez

Arlene Ramirez is a principal at Ascend

HotStats Limited

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Revenue Management

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Finance & Accounting

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HotStats Limited

How Embedded Payment Processing is Shaking Up the Travel Experience

How Embedded Payment Processing is Shaking Up the Travel Experience

The hotel payment processing experience is ready for a shakeup. Improving payment processing in hotels has been a major barrier for independent operators, and yet the closer payment processes are to a business’ core systems, the more benefits they p...

Warren Dehan

President and Co-Owner of Maestro PMS

NORTHWIND-Maestro

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Information Technology

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Travel Technology

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Finance & Accounting

How Embedded Payment Processing is Shaking Up the Travel Experience

The Role of USALI and Operational Benchmarking in Financial Management

Operational benchmarking is a crucial practice in today’s volatile, uncertain, complex, and ambiguous (VUCA) world, especially in industries like hospitality. In the hospitality sector, the Uniform System of Accounts for the Lodging Industry 11th ed...

Arlene Ramirez

Arlene Ramirez is a principal at Ascend

HotStats Limited

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Revenue Management

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Finance & Accounting

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HotStats Limited

Next Up: Turn Your 2024 Budget into a Dynamic Hotel Forecast

Next Up: Turn Your 2024 Budget into a Dynamic Hotel Forecast

As hospitality businesses navigate a “new normal” in 2024, many of the top owners and operators have shifted focus from traditional annual budgeting to a more dynamic and responsive forecasting approach. In the wake of an uncertain economic outlook ...

Jason Q. Freed

Hospitality Data Evangelist

myDigitalOffice

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Property Technology

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Revenue Management

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Finance & Accounting

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Next Up: Turn Your 2024 Budget into a Dynamic Hotel Forecast

Material and Immaterial Expenses

There is a critical understanding that all hospitality financial leaders need to clearly understand and communicate when it comes to expenses. It is a simple distinction that is many times missed or not clearly understood. That is what this piece is...

David Lund

The Hotel Financial Coach

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Finance & Accounting

David Lund

Do You Know How Double-Entry Accounting Works?

The concept of double-entry accounting has been around for over five centuries. In 1494 an Italian monk named Luca Pacioli who was also an accomplished mathematician devised a process for keeping buying and selling among fifth century merchants equi...

James Downey

Professor Emeritus, Lynn University

Lynn University

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Finance & Accounting

Lynn University

How to Properly Record Packages in Your Hotel

Packages are, on the one hand, straightforward. They are a well-established offering in most hotels, customers love them, and they are not going away. On the other hand, most hoteliers are at a loss to properly set up and manage the transactions so ...

David Lund

The Hotel Financial Coach

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Sales & Marketing

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Revenue Management

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Finance & Accounting

David Lund

Hospitality Financial Leadership - Explaining Accounting

No one can explain accounting. I have some pretty crazy situations presented to me by potential clients. I say crazy and I what that means is that it is almost unbelievable that anyone would find themselves in such a mess with their business and the...

David Lund

The Hotel Financial Coach

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Finance & Accounting

David Lund

Hotel Spas Fill In Revenue Void During Recession

As of year-end 2022, the average hotel in CBRE’s Trends® in the Hotel Industry survey sample had surpassed its 2018 total revenue figure by 1.5%. This was achieved even though the average hotel had rented 8.2% fewer room nights in 2022 than it did i...

Robert Mandelbaum

Robert Mandelbaum

Director of Research Information Services at CBRE Hotels

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Wellness and well-being

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Finance & Accounting

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Markets & Performance

CBRE Hotels

Daily Payroll Benefits for Team Members and Your Organization

Ensuring the satisfaction of your team members involves offering benefits that cater to their unique needs. It requires a deep understanding of your workforce and tailoring benefits to different groups within your organization. While your management...

Nancy Nunn

Chief Financial Officer

Newport Hospitality Group

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Finance & Accounting

Newport Hospitality Group