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Exploring the role of curiosity in haute cuisine
Opinion

Exploring the role of curiosity in haute cuisine

Welcome to the regular Q&A feature where we shine the spotlight on our EHL research faculty and their current work. With a view to going behind the scenes to better understand the fascinating, impactful world of research, the EHL Institutional Visib...

Beatrice Venturini
Beatrice Venturini
Hospitality Insights content editor at EHL Hospitality Business School
EHL
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Culinary Arts
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Lodging Industry
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Beatrice Venturini
by Beatrice Venturini, Nicole Hinrichs and Marc Stierand
4 July 2024EHLCulinary Arts
Exploring the role of curiosity in haute cuisine
Opinion

Why a Hotel Needs Parametric Insurance

Parametric insurance dates back several decades. There was a need for more efficient and timely risk transfer mechanisms. A suitable parameter or index is any objective measure that is correlated to a specific risk and ultimately to a financial loss...

Thomas Cleary
Thomas Cleary
Equity Partner with the Sihle Insurance Group and a consultant of Cayuga Hospitality Consultants
Cayuga Hospitality Consultants
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Lodging Industry
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Thomas Cleary
by Thomas Cleary
4 July 2024Cayuga Hospitality ConsultantsLodging Industry
Cayuga Hospitality Consultants
Training Customers to Do It Themselves
Opinion

Training Customers to Do It Themselves

More and more, customers are open to using self-service solutions. Our customer experience research shows that while customers might prefer the human touch, some expect digital, self-service solutions. In certain cases, they even demand it. And it’s...

Shep Hyken
Shep Hyken
Customer Service and Experience Expert, Keynote Speaker and Bestselling Author
Shepard Presentations, LLC.
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CRM & Loyalty
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Guest Experience
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Shep Hyken
by Shep Hyken
3 July 2024Shepard Presentations, LLC.CRM & Loyalty
Training Customers to Do It Themselves
From Chaos to Control: Why P2P Software Is a Must for Efficient Hospitality Contract Management
Opinion

From Chaos to Control: Why P2P Software Is a Must for Efficient Hospitality Contract Management

Maintaining strong, equitable vendor relationships is key to any successful hotel enterprise, especially during periods of economic uncertainty. When done effectively, these partnerships ensure that hotels can navigate supply disruptions, provide co...

Johannes Vocke
Johannes Vocke
Chief Financial Officer at FutureLog
FutureLog AG
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Finance
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Property Technology
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Lodging Industry
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Innovation
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Johannes Vocke
by Johannes Vocke
3 July 2024FutureLog AGFinance
From Chaos to Control: Why P2P Software Is a Must for Efficient Hospitality Contract Management
Opinion

Measuring Economic Impact Is a Win-Win for Developers and Municipalities

Introduction: At a time when financing for hospitality development projects is challenging for developers, it can often mean that some projects won’t ever come to fruition. At the same time, municipalities would like to increase their hotel or resor...

David J. Sangree
David J. Sangree
MAI, CPA, ISHC, is President of Hotel & Leisure Advisors
Hotel & Leisure Advisors (H&LA)
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Finance
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David J. Sangree
by David J. Sangree
3 July 2024Hotel & Leisure Advisors (H&LA)Finance
Hotel & Leisure Advisors (H&LA)
Opinion

Assessing The Digital Infrastructure Of Your Hotels

In 2023, U.S. hotels saw their operating efficiency decline as operating expenses increased at a pace greater than revenue growth, resulting in a decline in profit margins. With forecasts of moderate revenue gains for the next few years, hotel owner...

Robert Mandelbaum
Robert Mandelbaum
Director of Research Information Services at CBRE Hotels
CBRE Hotels
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Property Technology
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Finance & Accounting
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Robert Mandelbaum
by Robert Mandelbaum, Adam Barry and John Pomposello
3 July 2024CBRE HotelsProperty Technology
CBRE Hotels