Address F&B profitability before it takes you under
Opinion

Address F&B profitability before it takes you under

F&B is increasingly a cost centre for hotels, steadily losing profitability since 2018. But there’s hope! Hoteliers should look beyond just the menu and decor to create a compelling F&B offering. Profitability in food and beverage (F&B) dropped by o...

Cameron Thomas
Cameron Thomas
Senior Account Executive
Guestline
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Sales & Marketing
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Lodging Industry
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Food and beverage
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Cameron Thomas
by Cameron Thomas
16 May 2024GuestlineInformation Technology
Address F&B profitability before it takes you under
AI and Human Input: Hospitality Leader Andrew Rubinacci’s Shares His Recipe for Revenue Management Success
Opinion

AI and Human Input: Hospitality Leader Andrew Rubinacci’s Shares His Recipe for Revenue Management Success

When I asked Andrew Rubinacci to describe the early days of his illustrious hospitality career, his answer was one you might not expect—“I was a guinea pig,” he’ll say with a smile. “I was, quite literally, the first revenue manager at InterContinen...

Alan Young
Alan Young
Hospitality Industry Advisor, College Professor, and Co-Founder of Puzzle Partner
Puzzle Partner Ltd.
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Information Technology
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Revenue Management
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Lodging Industry
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Chatbots, Robotics & AI
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Alan Young
by Alan Young
15 May 2024Puzzle Partner Ltd.Information Technology
AI and Human Input: Hospitality Leader Andrew Rubinacci’s Shares His Recipe for Revenue Management Success
Opinion

EU’s new digital ID: A game changer for hotels

In a significant move for secure online interactions, the European Union just approved a new framework for a European digital identity (eID) this past March. This development underscores the growing importance of digital identity, which encompasses ...

Pedro Torres
Pedro Torres
Founder and CEO, Youverse
Youverse
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Information Technology
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National & International Policy
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Pedro Torres
by Pedro Torres
2 May 2024YouverseInformation Technology
Youverse
Machine Learning from PMS Data Extraction Enables Personalization and Segmentation
Opinion

Machine Learning from PMS Data Extraction Enables Personalization and Segmentation

In the latest Thematic World Panel, we posed the question of how primary data extractions from the property management system (PMS) can be used for machine learning (ML) to the grow a hotel or heighten productivity. With a range of astute viewpoints...

Adam Mogelonsky
Adam Mogelonsky
Partner at Hotel Mogel Consulting Ltd.
Hospitality Net
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Property Technology
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Chatbots, Robotics & AI
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Adam Mogelonsky
by Adam Mogelonsky
1 May 2024Hospitality NetInformation Technology
Machine Learning from PMS Data Extraction Enables Personalization and Segmentation
Opinion

How Can the Hospitality Businesses Adapt to the New Generation of Guests?

The demographics of hospitality consumers are changing; millennials, Gen Z and Gen Alpha are now a predominant audience. These new audiences bring new guest expectations, from digitalised experiences and convenience to social consciousness. While th...

Tanya Girdhar John
Tanya Girdhar John
Vice President, Marketing at IDS Next
IDS NEXT
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Sales & Marketing
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Market Segments
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Tanya Girdhar John
by Tanya Girdhar John
30 April 2024IDS NEXTInformation Technology
IDS NEXT
Wellness, Sustainability, Diversity: How Procure-to-Pay (P2P) Can Help Hotels Meet Evolving Guest Demands
Opinion

Wellness, Sustainability, Diversity: How Procure-to-Pay (P2P) Can Help Hotels Meet Evolving Guest Demands

More consumers are prioritising social values, the environment, and health and wellness in their purchasing decisions than ever before—and travellers are no exception. To stay competitive, hotels not only need to make these values a priority but als...

Johannes Vocke
Johannes Vocke
Chief Financial Officer
FutureLog AG
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Consumer Trends
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Asset Management
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Johannes Vocke
by Johannes Vocke
30 April 2024FutureLog AGInformation Technology
Wellness, Sustainability, Diversity: How Procure-to-Pay (P2P) Can Help Hotels Meet Evolving Guest Demands
DO’s and DON’Ts of Selling Tech to Hotels
Opinion

DO’s and DON’Ts of Selling Tech to Hotels

This DOCUMENT outlines challenges CIOs and CTOs face when approached by tech vendors, highlighting communication issues that lead to frustration. It provides DOs and DON’Ts to help tech sellers effectively engage with decision-makers. This advice is...

Terence Ronson
Terence Ronson
Hospitality Professional, Technology Consultant, Public Speaker and Inventor
Pertlink Limited
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Terence Ronson
by Terence Ronson
29 April 2024Pertlink LimitedInformation Technology
DO’s and DON’Ts of Selling Tech to Hotels
From Wall Street and Silicon Valley to Hospitality Leader: Exclusive Interview and Insights from DerbySoft Co-Founder Feng Ou
Opinion

From Wall Street and Silicon Valley to Hospitality Leader: Exclusive Interview and Insights from DerbySoft Co-Founder Feng Ou

Steve Jobs once said, “The mark of an innovative company is not only that it comes up with new ideas first, but also that it knows how to leapfrog when it finds itself behind.” There is, perhaps, no more relevant sentiment to apply to the hospitalit...

Alan Young
Alan Young
Hospitality Industry Advisor, College Professor, and Co-Founder of Puzzle Partner
Puzzle Partner Ltd.
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Sales & Marketing
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Information Technology
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Big Data
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Alan Young
by Alan Young
24 April 2024Puzzle Partner Ltd.Information Technology
From Wall Street and Silicon Valley to Hospitality Leader: Exclusive Interview and Insights from DerbySoft Co-Founder Feng Ou
Redefining Hotel Technology| By Michael Toedt
Opinion

Redefining Hotel Technology| By Michael Toedt

The hospitality industry, renowned for its service ethos, is confronting a paradox. Despite the intent to tailor services for each guest, hotel management has fallen into a pattern that inadvertently inflates costs and erodes guest loyalty. This pat...

Michael Toedt
Michael Toedt
CEO and Founder, dailypoint
dailypoint™
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Michael Toedt
by Michael Toedt
23 April 2024dailypoint™Information Technology
Redefining Hotel Technology| By Michael Toedt