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Hong Kong Poly Researchers Investigate The Growing Role for Service Robots In The Hospitality Industry
Press Release

Hong Kong Poly Researchers Investigate The Growing Role for Service Robots In The Hospitality Industry

The COVID-19 pandemic catapulted the hospitality industry into a more digitised future. Coupled with the vast social changes and prominent safety concerns, this wave of technological innovation could transform the hospitality workforce, according to...

School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University
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Property Technology
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Consumer Trends
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Chatbots, Robotics & AI
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Hong Kong Poly Researchers Investigate The Growing Role for Service Robots In The Hospitality Industry31 January 2024Hong Kong PolyConsumer Trends
Hong Kong Poly Researchers Investigate The Growing Role for Service Robots In The Hospitality Industry
Press Release

Decoding consumer psychology: Secrets to customer delight

By strategically integrating joy and surprise into your customer interactions, you tap into the realm of consumer psychology. Understanding the triggers that evoke positive emotions allows you to craft memorable experiences, strengthening the bond b...

EHL Hospitality Business School
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Sales & Marketing
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Consumer Trends
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Guest Experience
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Decoding consumer psychology: Secrets to customer delight23 January 2024EHLConsumer Trends
Decoding consumer psychology: Secrets to customer delight
Supplier News

Just 27% of UK travellers have rebooked the same hotel due to the cost-of-living crisis

Agilysys (NASDAQ:AGYS), a leading global provider of hospitality software solutions and services, today announces the results of the 2023 UK Hospitality Impact Study, which revealed that just 27% of UK travellers have rebooked a hotel in the last ye...

Agilysys, Inc.
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Information Technology
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Consumer Trends
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Guest Experience
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Just 27% of UK travellers have rebooked the same hotel due to the cost-of-living crisis18 January 2024AgilysysConsumer Trends
Just 27% of UK travellers have rebooked the same hotel due to the cost-of-living crisis
Opinion

8 key takeaways from 2023 for hospitality professionals

Despite some lingering concerns around the broader economy and geo-political instability, we can confidently say that travel has fully recovered in 2023.

Gino Engels
Gino Engels
Co-founder and Chief Customer Officer of Lighthouse (formerly OTA Insight)
Lighthouse (formerly OTA Insight)
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Environment & Sustainability
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Information Technology
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Consumer Trends
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Markets & Performance
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Gino Engels
by Gino Engels
12 January 2024Lighthouse (formerly OTA Insight)Consumer Trends
Lighthouse (formerly OTA Insight)
Press Release

The Results Are In: Tripadvisor’s Top 2024 Destinations According to Global Travelers

Tripadvisor®, the world’s largest travel guidance platform, today announced its first Travelers’ Choice® Award for 2024: the Best of the Best Destinations. With roughly four in five (81%) Americans planning vacations in 2024, these are the most soug...

TripAdvisor
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Industry Rankings
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Online Travel Agencies (OTA)
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Consumer Trends
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The Results Are In: Tripadvisor’s Top 2024 Destinations According to Global Travelers 9 January 2024TripAdvisorConsumer Trends
The Results Are In: Tripadvisor’s Top 2024 Destinations According to Global Travelers
Press Release

Trend, Set, Go: Experience Adventures Rooted in 2024’s Top Travel Trends with Cenizaro Hotels and Resorts

With 2024 just round the corner, luxury hotel group Cenizaro Hotels & Resorts invites guests to immerse themselves in some the world’s most captivating destinations and enjoy enriching experiences within its portfolio of luxury hotels in Zanzibar, T...

Cenizaro Hotel & Resorts
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Boutique & Lifestyle
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Consumer Trends
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Luxury Travel
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Trend, Set, Go: Experience Adventures Rooted in 2024’s Top Travel Trends with Cenizaro Hotels and Resorts22 December 2023Cenizaro Hotel & ResortsConsumer Trends
Trend, Set, Go: Experience Adventures Rooted in 2024’s Top Travel Trends with Cenizaro Hotels and Resorts