Honestly, how often do predictions actually come true? We know some of ours did. We know some of ours did.

If you don’t make time for your wellness, then you will be forced to make time for your illness. This catchy phrase underpins the widespread growth of the myriad practices falling within the broad, and quite ambiguous, banner that is wellness.

The hospitality industry experienced many highs and lows across 2022 and as a sector, faced challenges including recovery from the pandemic, the impact of Russia’s invasion on Ukraine and the ongoing cost-of-living and energy crisis, the instability of government on the economy and rising interest rates.

The year 2023 started like any other New Year! It is typically a time when people contemplate a resolution, a reset, or even a complete change in mindset.

We are seeing a shift from sitting at home to experiencing the world. Some travelers came out in 2021, others in 2022, and everyone is finally getting out in 2023!

As customer expectations continue to evolve, customer service trends are adapting at pace. Businesses from all industries must keep up with emerging customer service experience trends to meet customer expectations and foster better customer relationships which is critical for remaining competitive in the respective market.

The final numbers came in and we did well. Occupancy and average rates were up and finished 2022 way up from 2021 and even 2019 in many markets.

2022 was a year when we saw a significant move to cloud-based technology. Staffing pressures and market variability meant that hotels needed to implement systems that could harness and process extraordinary amounts of data without having to hire large teams of specialists.

In 2022 our industry was very lucky. The post-pandemic travel demand, fueled by sheer lockdown-induced restlessness, accumulated consumer savings to the tune of trillions of dollars plus government handouts to many trillions of dollars, has fueled the 2022 travel rush.

Last April, I met with several second-generation Asian American hotel owners in Baltimore. This generation is becoming the voice that represents ownership of 60% of USA hotels, employs 4.2 million US workers, and is responsible for 1.7% of the USA GDP.

Change seems to have become the new normal: change in market demand, change in guest behaviors, change in macro- and micro-economics.

In the past year the industry has seen a strong resurgence as guests headed back to leisure vacations and business travel started to pick back up.

We began the year by reviewing some of the fundamental principles of a successful tourism business or industry. Tourism is multifaceted and despite the fact that there is no one form of tourism many of the industry’s basic principles hold true no matter in which aspect of the travel and tourism industry one works.

The last few years have been unprecedented, both globally and in the hospitality industry specifically. This means that extraordinary measures have been necessary for the industry to adapt, and a level of creativity and adaptation is still essential in all aspects of the industry, including financial planning.

As we head further into the new year, the biggest trend we will see in 2023 is the adoption of technology in hotels. From improving the guest experience to streamlining back-of-house operations, hospitality technology serves hoteliers in a variety of ways.

What are the latest trends in the hospitality industry? Circumstances over the past few years have triggered a transformation within the hospitality industry.

Since travel began returning after the pandemic hit in early 2020, many have been opting for car travel – personal cars or rental cars – as a safer option to travel, increasing the popularity of the road trip.

Once again, Duetto has surveyed the global hotel industry to find out what are the burning issues of the day with revenue professionals.

High interest rates and a recession will make 2023 a challenging year for commercial real estate. Though inflation eased in late 2022, it was still running at more than 7%.

After air travel was significantly reduced in 2020 and 2021, demand for air travel roared in 2022 as borders opened and travelers gained confidence.

Despite projections of persistent inflation and a moderate economic recession, CBRE’s November 2022 Hotel Horizons® forecast calls for a 5.8% increase in rooms revenue per available room (RevPAR) in 2023.

As many of us have left the pandemic behind in 2022 and begun traveling again, airlines have begun seeing profits. Some tourist destinations also recorded the highest-ever RevPAR (revenue per available room, a key hotel performance indicator).

Competitive pricing, rising costs for energy and goods (inflation), staff shortages, and changing customer expectations: 2023 will be a challenging year for the hospitality industry, and many hotel operators are already feeling the pinch.

The majority of hospitality businesses will have suffered at some point or another in the past few years, with the immediate and knock-on effects of Covid-19 lockdown measures massively curtailing revenues and profits while causing widespread closures throughout Europe.

For most consumers, finding a hotel comes down to searching a destination for the best priced room that passes the brand preference or loyalty filter.

There are plenty of opinion pieces available every December that describe the next year’s industry trends in everything from hotel design to market segment performance, the year’s ”hot” travel destinations and which new wellness therapies will be in strongest demand.

As many of us have left the pandemic behind in 2022 and begun traveling again, airlines started seeing profits. Restaurant sales have continued to improve since 2021, although higher menu prices and inflation had begun hurting restaurant traffic and sales in December.

While many are quick to point out that the last few years in travel and hospitality were difficult and impossible to predict, a crystal ball wasn’t required to foresee our industry’s resilience.

It’s been a couple of challenging years for the hotel industry, but it seems as if the sun has finally broken on the horizon.

Despite persistent high inflation, an active Fed, and accelerating recessionary concerns, the lodging industry sustained the strong growth recorded in Q2 and Q3 of 2022 through the balance of the year.

The year 2022 closed with an aura of hope and optimism for the new year to come. Without forgetting the uncertainty that has prevailed in the tourism and hospitality industry in recent years, it seems that we have seen enough reports, publications, and predictions to believe that the year 2023 will be a promising one.

With every new year come the most recent studies and latest predictions aimed to forecast trends that will impact our industry.

Destination management and marketing organizations have faced unprecedented challenges over the past few years. These headwinds were strong: Destinations had to pivot in their marketing strategies to connect with the right traveler at the right time, address staffing shortages that resulted from the pandemic and shift booking windows to meet fluctuating demand.

I think most of us in the UK hotel investment market will look back to early 2022 and recall positive sentiment for the year ahead and a sense of light at the end of the tunnel.

“Regeneration” is going to be one of the main keywords of 2023. Within the rise of the regenerative economy, ‘Regenerative Hospitality’ is predicted to have a dramatic impact on the industry.

As the hospitality industry continues to evolve and adapt to changes in technology, staff behavior, and the macro environment, it’s crucial for hotels to stay ahead of the curve in order to boost revenue and stay competitive.

The travel industry faced many new challenges throughout 2022, including inflation, political concerns, and staffing issues, however the desire to travel remained paramount.

2022 was a year of normalization – I went back to what I love to do most – evangelizing about the opportunities in revenue and commercial leadership, meeting with and talking to executives, consultants, and startups across the world, spending 130+ days on the road, doing my part in the recovery of business travel.

2022 was something of a rollercoaster for the hotel industry. While travel demand surged from its pandemic lows, hoteliers faced new challenges such as persistent labor shortages, and new ways of interacting with technology and their guests.

Alternative lodging options, also referred to as short-term rental properties or “Airbnbs”, have grown in popularity in recent years and are increasingly seen as a viable alternative to traditional hotels.

The practice of Stay home and stay safe is constantly being replaced by revenge travel and socialising. The new sense of freedom is encouraging a majority of people to step out and get the best of what they couldn’t enjoy during the global pandemic.

Revenue Management has gotten a lot of well-deserved credit recently. After exhibiting creativity and resilience in finding business wherever possible, RM held or even pushed rates through the recovery demand surges resulting in record high ADRs in some markets and much needed cash flow for owners.

Happy New Year! We have an exciting year ahead of us. We have an exciting year ahead of us.

In 2023, the pent-up travel demand will fizzle. The good news: Accumulated consumer savings during to the tune of several trillion dollars plus government handouts are fueling the current pent-demand in travel.

The labor market is strong — if you’re looking for work. For employers, labor costs are up and finding a great, experienced employee is not easy.

The Indian hospitality sector is expected to see accelerated growth in 2023, in spite of ongoing global headwinds and the uncertainty brought on by the occasional COVID-scare.

Incredibly, 2022 has nearly come to a close! We at Infor hope that the year has been fruitful, and has been one of clear insights, meaningful action, and growth.

The quick ready or matrix barcode has proven itself resilient beyond a mere pandemic fad. First they were a novelty, or often a joke, in the antecovidian times before gaining widespread adoption due to their contactless utility.

Every successful F&B program should take into account major dietary trends and societal shifts, rather than just allergies and intolerances.

If you’re in the lodging industry, you’re well aware that hotel occupancy and average daily rates (ADRs) have been rising throughout 2022.

Following the challenges of the preceding two years, 2022 saw travel resume at record-breaking levels, and hotels worldwide reaped the rewards.

From adventure and romance to business and family travel, the ever-changing habits, preferences, and expectations of vacationers continue to revolutionize the hospitality community.

As we get ready to flip the calendar to a new year, we are reflecting on the hospitality industry in 2022, which has proven to be a dynamic and interesting year.

Moving into 2023, the hospitality industry continues to advance in guest-facing as well as back-office technology, allowing hotel owners and management groups the ability to increase revenue, lower labor costs, and streamline accounting functions, all while realigning resources to improve the guest experience.

The Chief Investment Officer of a major hotel brand recently told me hotel management companies have had a bit of a “hall pass” over the past few years but that moving forward, they will be held accountable for performance.

I believe hospitality’s old friend and foe Google will be the single biggest opportunity in hotel digital marketing going in 2023, and here is why:

As we do every year, we offer our take on the top 10 trends we see playing out in the hospitality world next year.

We are all well aware of the current challenges when it comes to finding staff within the Hospitality industry. The paradigm shift occurred mainly during (or because) the pandemic.

If you haven’t noticed, sustainability has become a global conversation or, perhaps more aptly, a pertinent global priority. Now, more than ever before, corporations and individuals alike seem to be connected by a desire to combat climate change and collectively mitigate the negative environmental impacts we have long since set in motion.

How will the hotel industry shape up in 2023? We’ve spoken to hoteliers and industry leaders from around the world to find out what they are predicting will be the trends to watch out for in the year ahead.

With the rapid changes we have seen since 2020 in hospitality comes many additional challenges. It seems like everything is up for grabs these days.

2022 is quickly drawing to a close – a year of evolution within the hospitality industry as restrictions have lifted and travel worldwide has surged back after more than two years of uncertainty.

Travel predictions and trends indicates a surge in both domestic and international travel for 2023. Some projections indicates that business travel will reach 96% of pre-pandemic levels.

They say that the only constant in life is change, and the hospitality industry is no exception. The hospitality industry finds itself at the mercy of ever-changing guest trends and preferences that, often, can only be achieved at scale with the help of continued innovation and new-age technology.

The news is rife with headlines about the COP27, climate change and the critical need to make an energy shift in terms of consumption.

Annual reports from the hotel real estate industry increasingly include sections devoted to environmental, social, and governance (ESG) reporting.

With 2023 almost upon us, perhaps the tourism industry can finally expect to rebound in the coming months to its happy and healthy state.

As we do every year, we offer our take on the top 10 trends we see playing out in the hospitality world next year:

Hopefully by this time you’ve wrapped up another challenging budgeting process for the year ahead, and although there are likely a lot of unanswered questions and variables remaining, it’s time for the team to turn to the ongoing forecasting process.

As the travel and hospitality industry prepares for next year, let’s not kid ourselves: It’s likely not going to be as great as this past year.

It’s almost time again for ITB Berlin. It’s a long way to travel for me, so I usually make a larger trip out of it, visiting clients in cities across Europe.

We are officially on the eve of a new year, already moving through the holiday season at the signature blink-and-you-might-miss-it pace that is seemingly synonymous with this time of year.

Much has changed for hotels over the past few years, with some trends that were introduced during the pandemic seemingly here to stay.

Tis’ the season – not just for holiday decor and annual family gatherings and celebrations – but for the business world’s other sacred tradition: expert predictions for the year to come.

Travel intent is on the rise and we’re seeing increased hotel occupancy across every region. To capture demand, hotel marketing strategies should be in place to reach the ideal traveler at each stage of the booking process.

Almost three years in and we’re still talking about it: the pandemic brought about a huge change in the hospitality industry, but nothing was more evident than its capacity to accelerate trends that had been gathering momentum for many years prior.

As of today, we are only weeks away from 2023. It’s almost hard to believe after the trials and tribulations that largely defined 2020, 2021, and the beginning of 2022.

Last year our industry was still too busy recovering from the pandemic and licking its wounds so we didn’t have much time to think about the future.

With costs rising and flow more difficult to achieve, sales teams must exceed revenue expectations for hotels and/or ownership to achieve acceptable profit levels.

One of the most exciting and sometimes intimidating aspects of the hospitality industry is how fluid it is, how it responds to what’s happening in both local and global markets and to the shifting consumer expectations that influence them.

Over the last several weeks, many travel businesses released their Q3 earnings where CEOs made statements and shared trends, insights and more.

This month a new Expo representing innovation in the hotel and hospitality industry took place in London.

As summer tumbles into fall, hotel asset managers are challenged with reviewing and approving annual budgets. As they analyze page after page of next year’s proposed budgets from their management companies with input from all facets of hotel operations — from housekeeping and F&B to maintenance and marketing — hotel and resort asset managers ought to look beyond the spreadsheets and revenue projections before concluding whether they have a best-seller on their hands.

Economic and geopolitical factors from the war in Ukraine to lingering pandemic fears and interest rates are expected to continue into 2023, leading to some hesitation and talk of recession in the hotel industry.

As well as being a member of our expert guest faculty, Mariana Palmeiro is a consultant to the global hospitality industry, specializing in the spa, wellness and health segments.

Luxury is here to stay. But that doesn’t mean things are about to get boring. But that doesn’t mean things are about to get boring.

Based on the conversations I’m having with KTN sales training clients, it seems that demand for groups and events is coming back quicker than expected, so sales revenue targets for 2023 have been raised accordingly.

For the sake of this article, let me introduce you to a hypothetical young couple who, after four years spent living together in a rented condo in the city, plan to purchase their first home together.