Rhocelli Wright, Customer Success Manager at Revinate, introduces the 2024 Hospitality Benchmark Report, a cornerstone for hoteliers navigating the industry's complexities.

Revinate's commitment to empowering hoteliers shines through in this comprehensive report, encompassing databases, email, voice, web, and text channels. With data from over 12,000 hoteliers worldwide, including insights from Revinate Marketing, Guest Feedback, Ivy, and Reservation Sales, it offers invaluable industry perspective.

A standout finding reveals North American hoteliers' remarkable 29% growth in guest records, surpassing global rates. This surge signifies a profound dedication to guest data and digital innovation.

By capturing essential guest information and leveraging first-party data, hoteliers can personalize marketing efforts, driving revenue growth.

About Revinate

Revinate is a direct booking platform that leads the hospitality industry in driving direct revenue and increased profitability.

Our products and our people combine to give hoteliers the superpowers they need to crush their goals. With Revinate, hoteliers shift share away from OTAs and drive tangible results across an individual property or a portfolio. Our industry-leading, AI-powered, customer data platform collects, unifies and, synthesizes data giving hoteliers a foundational advantage.

Hoteliers gain critical intelligence – guest lifetime spend, stay preferences, ancillary revenue, and more. With our Rich Guest Profiles database, hoteliers don't need to guess who their most profitable guests are, or how to drive conversions across email, voice, messaging, and digital channels.

Revinate's direct booking platform and omnichannel communication technology powers 900+ million Rich Guest Profiles across 12,500+ hotels to drive over $17 billion in direct revenue.

Sanjana Chappalli
Vice President, Brand Marketing and Comms
Revinate, Inc.

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