If Restaurants Start Operating Like the Airlines
The past several years have not been kind to the restaurant industry. Covid certainly was traumatic on many so levels and with the significantly rising cost of goods and labor, so many operators have been forced to shut down or are scrambling to survive.
Airline Pricing Model
Maybe it’s time to look to the airline industry for a new model, where all aspects of the customer experience is basically broken down to levels of upselling.
- When you want to board earlier, you can for an extra fee.
- If you want a little extra room, pay more.
- If you want free cancellation or ticket date changes, there’s an added fee.
New Restaurant Dynamic Sample Pricing
If restaurants began breaking down their dining experience and applying the same model, it could look something like this.
Although the ideas listed here are somewhat tongue in cheek, there may be some elements of this model that will come to be adapted.
What is certainly clear is that if restaurants as an industry are to survive and thrive, then adaptability, technology and across the board innovative thinking and action will be critical to future success.
Restaurant leaders need to create a new model that can incorporate fair wages for staff and profitability for ownership, while maintaining high standards of hospitality.
