Travel 2040: 2.4 billion reasons to get excited about the future of travel

Hany Abdelkawi leads global innovations within the travel sector at Google. He recently partnered with Deloitte and industry experts, including the CEO for Europe, the Middle East, and Africa (EMEA) of Barceló Hotel Group, on new research that shows...

Hany Abdelkawi

Head of Travel, Google

thinkwithgoogle.com

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Consumer Trends

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Markets & Performance

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Opinion

Counting the Cost: How Much Are Guests Willing to Pay for Contactless Hotel Services?

“Contactless service is being widely adopted by the hotel industry”, explain the researchers, “to provide the safest possible experience while maintaining good service quality”. By deploying contactless technologies at every stage of the customer jo...

Hong Kong PolyU

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Property Technology

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Consumer Trends

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Opinion

Road Trippin’ is the Vibe as Travel Slows Across the U.S.

The news is bleeding with travel gloom and discouraging numbers for the hospitality market. Headlines tout softening and consumer spending coming to a halt while exploiting the idea that luxury travel is both thriving and diving. Bloomberg reported ...

Mandy Murry

Principal & Chief Experience Officer at The Hospitality Concierge and member of Cayuga Hospitality Consultants

Cayuga Hospitality Consultants

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Consumer Trends

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Market Segments

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Opinion

Five Key Hospitality Trends for Attracting Tomorrow’s Travelers

Picture this: As you step up to the check-in counter at a hotel, the receptionist asks, ‘Have you stayed with us before?’ This seemingly simple question reveals a critical flaw in the hotel’s operations and shows that the hotel is falling behind in ...

Manfred Abraham

CEO at Yonder Consulting

Yonder Consulting

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Guestroom Technology

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Consumer Trends

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Guest Experience

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Opinion

Q2 2024 Traveler Insights: Discover traveler search trends

Understanding the latest data around changing traveler search trends, booking behaviors, and global top-booked destinations can give you the edge you need to build a data-driven marketing strategy that delivers results. That’s why every quarter we l...

Jennifer Andre

Vice President, Business Development, Expedia Group Media Solutions

Expedia Group Media Solutions

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Sales & Marketing

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Consumer Trends

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Opinion

Wellness, Sustainability, Diversity: How Procure-to-Pay (P2P) Can Help Hotels Meet Evolving Guest Demands

More consumers are prioritising social values, the environment, and health and wellness in their purchasing decisions than ever before—and travellers are no exception. To stay competitive, hotels not only need to make these values a priority but als...

Johannes Vocke

Chief Financial Officer

FutureLog AG

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Information Technology

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Consumer Trends

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Asset Management

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Opinion

Reviews on TripAdvisor: What Matter to the Different Generations

Among the various forms of electronic word-of-mouth, online reviews are often labelled as the most prominent and successful in influencing consumers’ purchase decision. In February 2024, Statista reported that the number of reviews on TripAdvisor ha...

Lee Keng Ng

Associate Professor at Singapore Institute of Technology (SIT)

Singapore Institute of Technology (SIT)

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Reputation Management

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Consumer Trends

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Market Segments

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Opinion

Redefining Business Mobility: Insights into Travel and Office Trends for 2024

During his recent conversation with Ryan Embree for the Hospitality Trailblazers series on the Suite Spot podcast, President and CEO Charles E. Oswald talked through his trends and predictions for 2024. Here, Charles expands on those thoughts.

Charles Oswald

CEO of Aperture Hotels and member of Cayuga Hospitality Consultants

Cayuga Hospitality Consultants

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Consumer Trends

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Opinion

10 Booking Trends & Stats That Every Hotelier Should Know to Drive Guest Experience and Revenue in 2024 and Beyond

Many of us grew up on the precipice of a new digital era, an inflection point after which innovations seemed to multiply to uncover possibilities that our younger selves might have dismissed as fit for a more distant future—if we imagined them at al...

Andrew Rubinacci

Chief Advisory Officer of FLYR for Hospitality

FLYR (formerly Pace Revenue)

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Information Technology

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Revenue Management

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Travel Technology

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Consumer Trends

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Opinion

The hospitality guest of the future

The hospitality industry is constantly trying to keep up with ever-changing consumer demands. Some of the key factors driving the change include generational shifts, technology developments, increased ESG compliance requirements, more demand for per...

Leila Jiwnani

Hospitality Advisory Lead, Deloitte

Deloitte Development LLP

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Consumer Trends

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Innovation

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