Report

THE 2024 APAC HOSPITALITY IMPACT STUDY: Unlocking Guest Loyalty and Revenue

As the Asia-Pacific (APAC) tourism sector experiences a robust recovery, with many regions reaching pre-pandemic levels in early 2023, hoteliers face a unique opportunity to redefine guest satisfaction and improve financial performance.

Agilysys, Inc.
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Property Technology
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CRM & Loyalty
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Markets & Performance
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Guest Experience
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THE 2024 APAC HOSPITALITY IMPACT STUDY: Unlocking Guest Loyalty and Revenue13 January 2025AgilysysProperty Technology
THE 2024 APAC HOSPITALITY IMPACT STUDY: Unlocking Guest Loyalty and Revenue
Report

THE 2024 GLOBAL HOSPITALITY IMPACT STUDY: Revenue Beyond the Room

Our research reveals an industry poised for transformation, with 82% of hospitality executives recognizing the game-changing potential of going beyond measuring performance by standard measures such as Revenue per Available Room (RevPAR) alone to ef...

Agilysys, Inc.
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Property Technology
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Revenue Management
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Markets & Performance
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THE 2024 GLOBAL HOSPITALITY IMPACT STUDY: Revenue Beyond the Room16 December 2024AgilysysProperty Technology
THE 2024 GLOBAL HOSPITALITY IMPACT STUDY: Revenue Beyond the Room
Report

HiJiffy and Booking.com partner to simplify guest communications

HiJiffy and Booking.com are joining forces to provide a more streamlined and efficient communication experience between hotels and their guests. This new two-way integration enables hotels to manage and respond to guest inquiries from Booking.com di...

HiJiffy
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Information Technology
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Online Travel Agencies (OTA)
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Chatbots, Robotics & AI
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Guest Experience
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HiJiffy and Booking.com partner to simplify guest communications 4 September 2024HiJiffyInformation Technology
HiJiffy and Booking.com partner to simplify guest communications
Report

HiJiffy launches hyper-personalised guest messaging based on real-time PMS updates

Imagine sending a welcome message right when a guest checks in, offering a special dinner deal as they’re settling into their room, or a quick checkout reminder the night before they leave. This is what HiJiffy is proposing, using WhatsApp or SMS.

HiJiffy
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Revenue Management
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Digital Marketing
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Chatbots, Robotics & AI
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Guest Experience
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HiJiffy launches hyper-personalised guest messaging based on real-time PMS updates10 April 2024HiJiffyRevenue Management
HiJiffy launches hyper-personalised guest messaging based on real-time PMS updates
Report

DACH hotel sector outshines serviced apartments in Q4 revenue boom

The final quarter of 2023 painted a rosy picture for the DACH hotel sector, with high demand sending revenues 13.7% higher year-on-year compared to a modest 0.3% increase for serviced apartments.

apaleo GmbH
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Property Technology
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Real Estate & Investment
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Markets & Performance
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Guest Experience
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DACH hotel sector outshines serviced apartments in Q4 revenue boom15 January 2024apaleo GmbHProperty Technology
DACH hotel sector outshines serviced apartments in Q4 revenue boom
Clear M&C Saatchi Releases “Beyond Travel & Hospitality” report, looking at the future through 5 travelers’ eyes
Report

Clear M&C Saatchi Releases “Beyond Travel & Hospitality” report, looking at the future through 5 travelers’ eyes

Clear M&C Saatchi, the global growth strategy consultancy, releases their latest thought piece: the "Beyond Travel & Hospitality 2030" report. This publication marks the second installment in Clear’s future focused "Beyond" series, following the suc...

Clear M&C Saatchi
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Travel Technology
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Business Travel
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Big Data
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Luxury Travel
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Clear M&C Saatchi Releases “Beyond Travel & Hospitality” report, looking at the future through 5 travelers’ eyes20 December 2023Clear M&C SaatchiTravel Technology
Clear M&C Saatchi Releases “Beyond Travel & Hospitality” report, looking at the future through 5 travelers’ eyes