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Opinion

How Can the Hospitality Businesses Adapt to the New Generation of Guests?

The demographics of hospitality consumers are changing; millennials, Gen Z and Gen Alpha are now a predominant audience. These new audiences bring new guest expectations, from digitalised experiences and convenience to social consciousness. While th...

Tanya Girdhar John
Tanya Girdhar John
Vice President, Marketing at IDS Next
IDS NEXT
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Sales & Marketing
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Tanya Girdhar John
by Tanya Girdhar John
30 April 2024IDS NEXTMarket Segments
IDS NEXT
Press Release

3 in 5 Younger Travelers Go the Extra Mile for Live Events, AAA and Bread Financial Survey Finds

A new study from AAA and Bread Financial finds younger generations are driving a surge in live event travel. Approximately three in five Gen Z (65%) and Millennial (58%) respondents confirmed they have traveled in the past 12 months and/or plan to t...

AAA (the American Automobile Association, Inc.)
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Consumer Trends
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3 in 5 Younger Travelers Go the Extra Mile for Live Events, AAA and Bread Financial Survey Finds29 April 2024AAA (the American Automobile Association, Inc.)Market Segments
3 in 5 Younger Travelers Go the Extra Mile for Live Events, AAA and Bread Financial Survey Finds
Opinion

Reviews on TripAdvisor: What Matter to the Different Generations

Among the various forms of electronic word-of-mouth, online reviews are often labelled as the most prominent and successful in influencing consumers’ purchase decision. In February 2024, Statista reported that the number of reviews on TripAdvisor ha...

Lee Keng Ng
Lee Keng Ng
Associate Professor at Singapore Institute of Technology (SIT)
Singapore Institute of Technology (SIT)
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Reputation Management
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Consumer Trends
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Lee Keng Ng
by Lee Keng Ng
29 April 2024Singapore Institute of Technology (SIT)Market Segments
Singapore Institute of Technology (SIT)
More Preparation, Communication and Control: Hyatt Reveals Survey Findings on the Hotel Stay Needs of Neurodivergent Travelers
Press Release

More Preparation, Communication and Control: Hyatt Reveals Survey Findings on the Hotel Stay Needs of Neurodivergent Travelers

One in every four individuals in the U.S. has a sensory need or an invisible disability according to KultureCity, including those with autism spectrum disorder, dyslexia and attention-deficit disorder. With more than 90% of neurodivergent individual...

Hyatt Hotels Corporation
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More Preparation, Communication and Control: Hyatt Reveals Survey Findings on the Hotel Stay Needs of Neurodivergent Travelers25 April 2024HyattMarket Segments
More Preparation, Communication and Control: Hyatt Reveals Survey Findings on the Hotel Stay Needs of Neurodivergent Travelers
Asia Pacific Gen-Zs and Millenials Seek to Unlock Value and Maximize Travel Experience With One Loyalty Program
Press Release

Asia Pacific Gen-Zs and Millenials Seek to Unlock Value and Maximize Travel Experience With One Loyalty Program

A survey by Marriott Bonvoy, the award-winning travel program of Marriott International, has found that a majority of Gen Zs and Millennials in Asia Pacific excluding China (APEC) prefer the simplicity of belonging to one comprehensive loyalty trave...

Marriott International, Inc.
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CRM & Loyalty
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Guest Experience
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Asia Pacific Gen-Zs and Millenials Seek to Unlock Value and Maximize Travel Experience With One Loyalty Program24 April 2024MarriottMarket Segments
Asia Pacific Gen-Zs and Millenials Seek to Unlock Value and Maximize Travel Experience With One Loyalty Program
Supplier News

Independent hoteliers see GDS bookings rise 34.5%

The Global Distribution System (GDS) is continuing to perform for independent accommodation providers with reservations up 34.5% in the past year and up 4.2% on 2019 pre-pandemic levels, according to HotelREZ Hotels & Resorts’ Independent Accommodat...

HotelREZ Hotels & Resorts
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Independent hoteliers see GDS bookings rise 34.5%22 April 2024HotelREZ Hotels & ResortsMarket Segments
Independent hoteliers see GDS bookings rise 34.5%
Press Release

Penn State’s Master of Professional Studies in Hospitality Management elevates careers in hospitality

The Penn State School of Hospitality Management is accepting applications for its Master of Professional Studies in Hospitality Management for the fall 2024 semester. The program helps professionals gain in-demand skills and leadership experiences t...

Penn State School of Hospitality Management
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Human Resources
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Penn State’s Master of Professional Studies in Hospitality Management elevates careers in hospitality16 April 2024Penn State School of Hospitality ManagementMarket Segments
Penn State’s Master of Professional Studies in Hospitality Management elevates careers in hospitality
Press Release

Hospitality students creatively solving problems with Lego Learning Initiative

From constructing towers to landscapes, Penn State students are building physical representations of business strategies and practicing creative problem-solving as part of the “Lego Learning Initiative for Hospitality Management Education.”

Penn State School of Hospitality Management
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Human Resources
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Hospitality students creatively solving problems with Lego Learning Initiative16 April 2024Penn State School of Hospitality ManagementMarket Segments
Hospitality students creatively solving problems with Lego Learning Initiative
Supplier News

Amadeus brings personalization, choice, and flexibility to the forefront of the hotel tech stack with expanded iHotelier® Suite

As the hospitality industry continues to evolve, the rising need for personalization serves as a powerful indication that new strategies are essential to elevate the customer experience and unlock untapped revenue potential. Just as guests expect th...

Amadeus Hospitality
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Property Technology
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Amadeus brings personalization, choice, and flexibility to the forefront of the hotel tech stack with expanded iHotelier® Suite16 April 2024AmadeusMarket Segments
Amadeus brings personalization, choice, and flexibility to the forefront of the hotel tech stack with expanded iHotelier® Suite