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Creating Innovative business models with social impact for the hospitality industry: Three Key Aspects to learn from the gastronomic industry

As the hospitality sector particularly in Europe seeks to enhance its social impact and reach the SDGs, there are valuable lessons to be learned from the gastronomic industry worldwide. Particularly, hotels can develop innovative business models tha...

Margarita Cruz

Associate Professor of Corporate Strategy and Entrepreneurship EHL Hospitality Business

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Environment & Sustainability

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Corporate Social Responsibility (CSR)

EHL Hospitality Business School

Hotel Performance Outlook for Denver: Growth Picking up through 2026

For Denver hotels, the first five months of 2024 were somewhat volatile, with March declines being offset by April gains. This trend can be partially attributed to Easter falling in March this year. After two months of RevPAR declines in Denver in J...

Katy Black

Senior Vice President at HVS Denver

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Markets & Performance

HVS

How to Convince AI that You Are the Best Candidate for the Job

How to Convince AI that You Are the Best Candidate for the Job

Last week, we discussed how more companies used AI to screen resumes and analyze job candidates’ performance in the initial interviews. We called for companies’ attention to the potential AI biases in hiring. This week, we will visit what job candid...

Linchi Kwok

Professor at The Collins College of Hospitality Management, Cal Poly Pomona

CAL Poly Pomona

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Human Resources

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Information Technology

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Chatbots, Robotics & AI

How to Convince AI that You Are the Best Candidate for the Job

Are global distribution systems a core part of your hotel distribution strategy? Why they should be.

Did you know 94% of hotel IT decision makers are planning to invest in technology this year? Amadeus recently released a survey of 100 senior hospitality leaders across ten major markets, and the results are both eye-opening and encouraging.

Mirja Sickel

Vice President, Hospitality Distribution, Amadeus

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Sales & Marketing

Amadeus Hospitality

How to design great digital guest journeys | Hotelier tips with Matt Welle

How to design great digital guest journeys | Hotelier tips with Matt Welle

With so many hotels and lodgings available to guests, it can be hard to stand out from the competition. To do so, you’ll need a strong brand to guide the experiences you offer, aided by the smartest hospitality tech.

Tom Brown

Senior Copywriter at Mews

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Property Technology

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Guest Experience

How to design great digital guest journeys | Hotelier tips with Matt Welle

Why No Hospitality Marketing Agency Offers a Guaranteed ROI—Except One

Why No Hospitality Marketing Agency Offers a Guaranteed ROI—Except One

In the crowded world of hospitality marketing, it’s rare to find an agency willing to back up their services with a promise of results. In fact, when it comes to guaranteeing a return on investment (ROI), most marketing agencies shy away, relying on...

Andrew Paul

Managing Director, Americas Great Resorts

Americas Great Resorts

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Sales & Marketing

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Email marketing

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Brand Marketing

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Content Marketing

Why No Hospitality Marketing Agency Offers a Guaranteed ROI—Except One

Microcredentials: Revolutionizing Education Institutions

Microcredentials are emerging as a game-changer in higher and continuing education. These bite-sized qualifications are reshaping how learners acquire skills and knowledge, offering a flexible and targeted approach to upskilling in an ever-evolving ...

Ashley Musseau

Learning Content Designer at EHL Advisory Services

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Education & Professional Development

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Hotelschools | Universities

EHL Hospitality Business School

Hospitality With Heart: Opportunities for Hoteliers to Do Good

Hospitality With Heart: Opportunities for Hoteliers to Do Good

Is the customer always right? Perhaps not always, but the phrase has gained traction in the hotel industry. This is due to hotels having adopted a mixed form of two models: a customer-centric business model (Tang, 2014 ) and a profit-centered busine...

Justin Taillon

Professor & Department Head at Highline College

Highline College

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Lodging Industry

Hospitality With Heart: Opportunities for Hoteliers to Do Good

Memorable Moments: Lessons from the World’s Northernmost Full-Service Hotel

Memorable Moments: Lessons from the World’s Northernmost Full-Service Hotel

As an academic, I am constantly looking out to match real-life applications with concepts. My recent trip to the world’s northernmost town of Longyearbyen has provided yet another academic cum practical learning.

Lee Keng Ng

Associate Professor at Singapore Institute of Technology (SIT)

Singapore Institute of Technology (SIT)

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Guest Experience

Memorable Moments: Lessons from the World’s Northernmost Full-Service Hotel

How tech advancements are creating a more equitable events industry

Ensuring an equitable environment – where businesses have a fair and equal opportunity to thrive – is essential within all industries, and events are no exception. While maintaining equity in the events industry has previously been challenging, rece...

Gefen Lamdan

Chief Product Officer, Prismm

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Events & Conferences

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Prismm