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Hospitality workers are vulnerable…here’s how we can protect them

Hospitality workers are vulnerable…here’s how we can protect them

The hospitality industry has a concerningly high turnover rate, and things don’t seem to be improving. An astounding 42% of new employees in hospitality leave their jobs within just 90 days. More than 80% of hospitality operators are facing recruitm...

Ryan Haynes

Director/Lead Consultant at Haynes MarComs Ltd

Haynes MarComs Ltd

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Human Resources

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Lodging Industry

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Corporate Social Responsibility (CSR)

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Hospitality workers are vulnerable…here’s how we can protect them

Proactive Hospitality Is Like Overdraft Protection

Proactive Hospitality Is Like Overdraft Protection

As a lodging industry training provider, we receive an extraordinarily high number of inquiries for guest service training specific to the topic areas of “handling guest complaints” and “service recovery.” While it is always great to see interest in...

Doug Kennedy

President of the Kennedy Training Network

Kennedy Training Network (KTN)

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Sales & Marketing

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Education & Professional Development

Proactive Hospitality Is Like Overdraft Protection

Looking Ahead at the Top 5 Trends That Will Impact Hotel Operations in 2025

Looking Ahead at the Top 5 Trends That Will Impact Hotel Operations in 2025

Hospitality technology continues to reshape hotel operations, with advanced property management systems integrating essential services into a unified platform. These innovations empower hoteliers to adapt to rapid changes and consistently exceed gue...

Priya Rajamani

VP of Implementation & Support at Stayntouch

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Information Technology

Looking Ahead at the Top 5 Trends That Will Impact Hotel Operations in 2025

Why Should Midscale Hotels Enhance Consumer Appeal and Demand

I have explored the evolving preferences of modern guests/travelers, uncovering key trends that will shape the hospitality industry’s future. Whether guests seek a beachside retreat or long-term stays, the future of hotels focuses on personalized ex...

Mansi Joshi

Lead Consultant, Strategist - Hotel Hospitality, CHC

Compass Hotel Consulting LLC

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Sales & Marketing

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Market Segments

Compass Hotel Consulting LLC

A Cruise interview with Virgin Voyages: Career Opportunities

A Cruise interview with Virgin Voyages: Career Opportunities

Question 1 from Dr. Fred DeMicco: John, tell us about your cruise career journey, how it started, the cruise leadership experiences you have had? John’s response: My career in the cruise industry happened accidentally and was actually my third caree...

Fred DeMicco

David Michael Meeks Visiting Scholar to the University of Memphis Kemmons Wilson School

The University of Memphis | Kemmons Wilson School of Hospitality and Resort Management

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Cruise Line Marketing

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Education & Professional Development

A Cruise interview with Virgin Voyages: Career Opportunities

Decoding LinkedIn: Job Search and Digital Recruitment Strategies

EHL’s Dr. Sébastien Fernandez (Associate Professor of Organizational Behavior) teaches courses on Human Behavior and Performance, Emotional Intelligence and People Analytics. Sébastien is interested in helping the hospitality industry harness psycho...

Beatrice Venturini

Beatrice Venturini

Hospitality Insights content editor at EHL Hospitality Business School

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EHL Hospitality Business School

What Does It Mean to Have Your Balance Sheet Reconciled?

What Does It Mean to Have Your Balance Sheet Reconciled?

I discuss this question with hoteliers way too often. It’s not their fault, but the reality is they don’t understand what this statement means and, in this piece, I’m going to lay it out for you. I will say that the lack of understanding and basic i...

David Lund

The Hotel Financial Coach

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Finance & Accounting

What Does It Mean to Have Your Balance Sheet Reconciled?

U.S. Hotel Assets: A High-Yield Opportunity for Offshore Investors Amid Evolving Market Trends

As we all continue to find our footing in today’s market, we remain encouraged by the level of interest we have seen from offshore capital looking to invest in U.S. hotel assets, with the driving factors being their search for yield, stability, and ...

Ben Klein

Senior Director | Hotel Brokerage ＆ Investment Sales at CBRE Hotels

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Asset Management

CBRE Hotels

Leading Hospitality’s Next Chapter: Empowering Tomorrow’s Leaders to Navigate Change

The future of hospitality lies in the hands of graduates who can blend technology with human touch, rethink outdated operations, and push for sustainability—while today’s leaders must set the pace for this transformation.

Corey McCarthy

Chief Marketing Office (CMO), Unifocus

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Information Technology

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Lodging Industry

Unifocus

The Mille Club: Historical Rate Card Reveals Luxury Rate Explosion

Something that many of us have felt and others have put into numbers is the megatrend of luxury hotel rates growing at an outsized pace relative to in-market comparisons from other budget, midscale and even upmarket hotels. The two of us have pointe...

Adam Mogelonsky

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hotel Mogel Consulting Limited

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Hotel Mogel Consulting Limited