HotelTechAwards: dailypoint™ among Top 3 in the Category Hotel CRM & Email Marketing
Munich - The US platform Hotel Tech Report has again surveyed thousands of hotel software users worldwide about their experiences. In the category CRM & Email Marketing, dailypoint™ was voted among the top 3 providers for the second year in a row. The ranking was based on more than 11,600 reviews by verified users. The HotelTechAwards rank among the leading awards in the hotel industry, with finalists selected from more than 1,000 of the world's best technology products. The winners are determined by a global community of more than 500,000 hoteliers from 127 countries.
"The results confirm our leading position and are pretty motivating for us," says Dr. Michael Toedt, CEO and founder of dailypoint™. "This was also revealed by the recently published h2c study, in which we were named as one of the top 5 innovators in the field of AI (artificial intelligence). Centralized data management and integrated data cleansing processes are the keys to a sustainable digitalization strategy, which also encompasses CRM and email marketing, of course."
dailypoint™ is a German-based company with Accor holding a minority stake since 2019. At its core, the dailypoint™ platform offers a central guest profile that can be used anywhere along the customer journey. "Many of our customers are among the most prestigious hotels in the world and demand the highest quality. Our fully automated, AI-based data cleansing processes are among the best in the industry. They are the keystone for a consolidated, centralized guest profile, across all systems. This is how a personalized and individualized guest experience can be realized in all areas of the hotel," explains Dr. Michael Toedt.
"The results confirm the path we have taken in recent years with the development of dailypoint™ into a modern data management platform (CDM = Central Data Management) including modular CRM solutions. The customer satisfaction is well reflected in our final ranking," Toedt continues.
dailypoint™ is much more than a CRM/emailing tool. It is the leading data management platform and the basis of modern hotel IT beyond the PMS, with the central guest profile as its core element.
About dailypoint
dailypoint™ is a leading Data Management and CRM platform for the hospitality industry, offering a sophisticated solution that aggregates data from various sources into a unified guest profile. Utilizing AI, it processes data through 350 steps to create the Golden Record, a central guest information repository for personalized service throughout all hotel tech systems.
This cloud-based SaaS solution comprises 16 modules and is supported by the dailypoint™ Marketplace with over 200 partners, aiming to enhance the customer journey and improve operational efficiency across hotel departments.
It includes a Privacy Dashboard for GDPR compliance, highlighting its commitment to data protection.
Headquartered in Munich, Germany, and with offices in the UAE and the US, dailypoint's global presence is bolstered by a network of sales and distribution partners.
Its excellence in redefining hospitality data management and customer engagement was recognized when it was named the preferred CRM partner by The Leading Hotels of the World in Fall 2023.
For more information visit dailypoint.com.
Nadja Weindl
Director Marketing & Communication
+49 89 1893569-12
