They’re coming! The best 2023 Black Friday offers and discounts are landing in your email inbox. Chances are you will find one or more offers that will draw your attention and encourage you to make a purchase.

Good news — many of your subscribers feel the same way, especially for hotel stays. If you haven’t already begun drafting your own Black Friday email campaigns, we have three examples from real hoteliers to inspire you.

These samples will help you get your creative juices flowing, and aim for the results you’re looking for. Take a look at the examples below and get your pens ready!

What you will see here

An inaugural Black Friday campaign by AutoCamp, US

Subject line: It’s Here: Our First-Ever Black Friday Offer

Why we love this campaign: Autocamp did a great job of generating excitement with this simple, yet attractive campaign. Isn’t that tree graphic cute? Noting that it’s their first-ever Black Friday offer in the subject line makes guests feel like they are in on a secret, and AutoCamp creates a sense of urgency by highlighting its limited-time nature.

AutoCamp included guests from multiple property databases, since Black Friday is a smart time to cross-sell. Introduce your guests to other properties in your group, and give them an offer they can’t say no to.

Check out the email template that AutoCamp used.

Segments:

  • Reservation not made via OTA
  • Contacts are included in any property lists within the hotel group

Results:

  • Open rate: 48%
  • CTR: 4%
  • Room nights booked: 377

Getting ahead of the game with The Stafford London, UK

Subject line: Early Black Friday Offer at The Stafford London

Who says you need to wait until Black Friday to send out your Black Friday campaign? Take a look at the Stafford London. They sent out an early Black Friday campaign, and it paid off.

By launching this campaign, The Stafford London managed to get a jump on the competition during Black Friday, beating the rush of emails. Even though the campaign was sent out earlier than expected, it ran through the traditional shopping weekend dates and Cyber Monday. The Stafford London also highlighted their free cancelation policy, making it easy for guests to say “yes” to this deal.

Check out the email template that The Stafford London used.

Segments:

Reservation not made via OTA
Contacts are included in general, travel, corporate, or food and beverage list.

Results:

Open rate: 40%
CTR: 3%
Room nights booked: 283

Irresistible discounts from Cave Hotel & Golf Resort, UK

Subject line: 50% OFF AT CAVE THIS BLACK FRIDAY!
Everyone loves a discount. Save your best discounts for direct bookers, and you’ll keep them coming back. In this campaign example, Cave Hotel & Golf Resort offered a major treat to their guests: 50% off Cave and Superior Cave rooms. And this offer can only be redeemed via their website.

In contrast to the previous promotion, this one was sent out only a few days before Black Friday to stress the importance of timing. You can still put together your Black Friday campaign and get in on the action. And short-running campaigns can create urgency, reminding guests that these offers won’t be around forever.

Check out the email template that Cave Hotel & Golf Resort used.

Segment:

All subscribed list

Results:

  • Open rate: 42%
  • CTR: 7.6%
  • Room nights booked: 65

Are you ready to deliver results with your own Black Friday hotel email campaign?

We hope these Black Friday campaign examples have sparked your creativity and you’re now ready to start writing your own. Don’t be afraid to experiment with your offers and segments to find what works best for your property.

If you’d like to see some additional ideas, take a look at our webinar, “Mastering the holiday season for hoteliers: Winning strategies for Black Friday and beyond,” hosted by Customer Success Manager Rhocelli Wright, and John Bollinger, Senior Deliverability Manager. It’s available on-demand and is filled with even more examples, templates, and best practices.

Or check out these other creative holiday email campaigns.

About Revinate

Revinate is a direct booking platform that leads the hospitality industry in driving direct revenue and increased profitability.

Our products and our people combine to give hoteliers the superpowers they need to crush their goals. With Revinate, hoteliers shift share away from OTAs and drive tangible results across an individual property or a portfolio. Our industry-leading, AI-powered, customer data platform collects, unifies and, synthesizes data giving hoteliers a foundational advantage.

Hoteliers gain critical intelligence – guest lifetime spend, stay preferences, ancillary revenue, and more. With our Rich Guest Profiles database, hoteliers don't need to guess who their most profitable guests are, or how to drive conversions across email, voice, messaging, and digital channels.

Revinate's direct booking platform and omnichannel communication technology powers 900+ million Rich Guest Profiles across 12,500+ hotels to drive over $17 billion in direct revenue.

Sanjana Chappalli
VP of Brand Marketing and Communications
Revinate, Inc.

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