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Time to reconnect with China: why and how
Opinion

Time to reconnect with China: why and how

Before the Covid pandemic disrupted global travel, China was well established as the biggest tourism source market in the world, with an accumulated 155 million outbound trips and a spend of USD 250 billion in 2019. No other market even came close. ...

Oliver Sedlinger
Oliver Sedlinger
Co-Founder and CEO of Sedlinger & Associates
Sedlinger & Associates Ltd
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Sales & Marketing
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Markets & Performance
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Oliver Sedlinger
by Oliver Sedlinger
11 April 2024Sedlinger & Associates LtdSales & Marketing
Time to reconnect with China: why and how
Supplier News

Tambourine Honored with 8 Platinum Viddy Awards

Tambourine, the Fort Lauderdale-headquartered hospitality marketing agency serving hotels, resorts, and tourism destinations worldwide, proudly celebrates its recent acknowledgment of eight platinum Viddy Awards.

Tambourine
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Awards and Accolades
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Lodging Industry
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Market Segments
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Tambourine Honored with 8 Platinum Viddy Awards10 April 2024TambourineSales & Marketing
Tambourine Honored with 8 Platinum Viddy Awards
Press Release

Unlocking Hyper-Personalization: 5 Strategies for Leveraging First-Party Data in Hospitality

The hospitality industry continues to witness a significant shift towards personalized guest experiences and enhanced loyalty programs. According to Forbes, loyalty programs are evolving beyond the traditional one-size-fits-all model, catering to in...

The Hospitality Sales and Marketing Association International (HSMAI)
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Sales & Marketing
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Guest Experience
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Unlocking Hyper-Personalization: 5 Strategies for Leveraging First-Party Data in Hospitality10 April 2024HSMAISales & Marketing
Unlocking Hyper-Personalization: 5 Strategies for Leveraging First-Party Data in Hospitality
Case Study

Revinate boosts Hyatt Regency Lost Pines Resort and Spa’s revenue and personalizes service

Hyatt Regency Lost Pines Resort and Spa is a Texas destination resort near Austin’s Hill Country, tucked away on 405 lush acres along the banks of the Lower Colorado River. The AAA Four Diamond resort, featuring 490 modern ranch-style guestrooms and...

Revinate, Inc.
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Sales & Marketing
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Revenue Management
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Lodging Industry
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Revinate boosts Hyatt Regency Lost Pines Resort and Spa’s revenue and personalizes service 9 April 2024Revinate, Inc.Sales & Marketing
Revinate boosts Hyatt Regency Lost Pines Resort and Spa’s revenue and personalizes service
Press Release

Shapes, music may affect experience of people who dine alone at restaurants

Specific visual and auditory cues may enhance solo diners’ experience and increase the likeliness they will revisit restaurants, according to a new study from researchers in the Penn State School of Hospitality Management.

Penn State School of Hospitality Management
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Miscellaneous
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Lodging Industry
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Food and beverage
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Shapes, music may affect experience of people who dine alone at restaurants 8 April 2024Penn State School of Hospitality ManagementSales & Marketing
Shapes, music may affect experience of people who dine alone at restaurants
Case Study

How a Digital Worker called ‘Bertie’ helped Clermont better manage hotel bookings.

Clermont Hotel Group is a first-class hospitality company, operating 17 hotels with over 5,000 bedrooms across three brands. What makes Clermont distinctive is that they connect personally with guests during their stay, and yet also use the latest t...

Centelli
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Information Technology
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How a Digital Worker called ‘Bertie’ helped Clermont better manage hotel bookings. 8 April 2024CentelliSales & Marketing
How a Digital Worker called ‘Bertie’ helped Clermont better manage hotel bookings.
Why hotels should follow new sending requirements for marketing emails and what happens if they don’t
Opinion

Why hotels should follow new sending requirements for marketing emails and what happens if they don’t

If you’re a regular reader of Cendyn’s informational articles on hospitality marketing, chances are you caught our previous piece on Gmail and Yahoo’s new sender requirements. If not, feel free to hit that link; it’s a convenient primer on the lates...

Haydee Fernandez
Haydee Fernandez
Associate Director, Customer Benchmarking & Recommendations at Cendyn
Cendyn™
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Sales & Marketing
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Email marketing
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Haydee Fernandez
by Haydee Fernandez
8 April 2024Cendyn™Sales & Marketing
Why hotels should follow new sending requirements for marketing emails and what happens if they don’t