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Performance

Global Hotel Alliance Kicks Off Its 20th Anniversary Year With Stellar Q1 Performance Results Across The Board

UAE-headquartered Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, has started its 20th anniversary year on a high note, reporting robust Q1 results across all key performance indicators.

Global Hotel Alliance (GHA)
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CRM & Loyalty
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Markets & Performance
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Global Hotel Alliance Kicks Off Its 20th Anniversary Year With Stellar Q1 Performance Results Across The Board15 April 2024Global Hotel Alliance (GHA)CRM & Loyalty
Global Hotel Alliance Kicks Off Its 20th Anniversary Year With Stellar Q1 Performance Results Across The Board
The Strategic Value of Structured Guest Data in Enhancing Hospitality Operations
White Paper

The Strategic Value of Structured Guest Data in Enhancing Hospitality Operations

Effective data management in hospitality transcends mere collection; it requires transforming unstructured guest data into structured, actionable insights. This white paper explores the imperative role of structured guest data in enhancing marketing...

CRQLAR
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CRM & Loyalty
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Guest Experience
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Luxury Travel
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The Strategic Value of Structured Guest Data in Enhancing Hospitality Operations14 April 2024CRQLARCRM & Loyalty
The Strategic Value of Structured Guest Data in Enhancing Hospitality Operations
Supplier News

Hotel X Supercharges Marketing With Automation and Dynamic Content

The 404-room resort in Toronto implemented Salesforce Sales and Marketing Cloud for rich guest profiles and personalized guest journeys, but needed Hapi’s experienced hospitality team to access the necessary data.

HAPI (Data Travel, LLC)
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Sales & Marketing
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Property Technology
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CRM & Loyalty
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Guest Experience
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Hotel X Supercharges Marketing With Automation and Dynamic Content12 April 2024HAPI (Data Travel, LLC)CRM & Loyalty
Hotel X Supercharges Marketing With Automation and Dynamic Content
3 HyperCommerce Strategies for Faster Direct Bookings
Opinion

3 HyperCommerce Strategies for Faster Direct Bookings

According to a study by the Max Planck Institute, Technical University of Berlin, Technical University of Denmark, and University College, the evolution of technology has shortened consumer attention spans by 33%, from 12 to 8 seconds since 2000.

Pedro Colaco
Pedro Colaco
CEO at GuestCentric Systems
GuestCentric Systems
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Sales & Marketing
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Revenue Management
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CRM & Loyalty
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Digital Marketing
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Pedro Colaco
by Pedro Colaco
12 April 2024GuestCentric SystemsCRM & Loyalty
3 HyperCommerce Strategies for Faster Direct Bookings
Opinion

Group Sales Technology: Ways It Can Transform Business for Your Hotel

Are you looking to transform your hotel with group sales technology? The hotel industry, marked by its fast pace and relentless demands, requires modern tools and efficiency to keep up. Every guest experience counts, and equipping your hotel with th...

Elizabeth Smith
Elizabeth Smith
Hotel Marketing Manager
Tripleseat
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Property Technology
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Events & Conferences
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CRM & Loyalty
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Business Travel
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Elizabeth Smith
by Elizabeth Smith
8 April 2024TripleseatCRM & Loyalty
Tripleseat
Supplier News

Ireckonu Announces Latest ISO Recertification, Renewing Commitment to Highest Industry Security Standard

Ireckonu, an innovative Hospitality Middleware and Customer Data Platform for hotel chains, today announced the achievement of ISO/IEC 27001:2022 certification, a globally recognized standard for information security management systems (ISMS). This ...

Ireckonu
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Property Technology
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CRM & Loyalty
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Innovation
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Big Data
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Ireckonu Announces Latest ISO Recertification, Renewing Commitment to Highest Industry Security Standard 4 April 2024IreckonuCRM & Loyalty
Ireckonu Announces Latest ISO Recertification, Renewing Commitment to Highest Industry Security Standard
Press Release

Digital Redemption Unlocked: Choice Privileges Makes It Easier for Members to Use Points for Luxury Stays at Preferred Hotels & Resorts

Choice Privileges, the award-winning rewards program of Choice Hotels International, Inc. (NYSE: CHH) has made it easier to book redemption stays at more than 300 Preferred Hotels & Resorts properties by enabling digital redemption on ChoiceHotels.c...

Choice Hotels International, Inc.
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CRM & Loyalty
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Digital Redemption Unlocked: Choice Privileges Makes It Easier for Members to Use Points for Luxury Stays at Preferred Hotels & Resorts 4 April 2024ChoiceCRM & Loyalty
Digital Redemption Unlocked: Choice Privileges Makes It Easier for Members to Use Points for Luxury Stays at Preferred Hotels & Resorts