Casinos-Gaming

Zouk Group Selects UrVenue as Technology Partner for Global Expansion

Zouk Group, a global lifestyle brand specializing in nightlife, entertainment, and dining, has selected UrVenue, pioneer of nightlife technology, as its global technology partner, expanding their current partnership to Zouk Group’s nightlife venues ...

UrVenue

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Guest Experience

Zouk Group Selects UrVenue as Technology Partner for Global Expansion

Hard Rock International and Pointe Vista Holding Company to Develop Hard Rock Hotel and Residences at Lake Texoma

Yesterday, Hard Rock International in partnership with Pointe Vista Holding Company announced development plans for the Hard Rock Hotel at Lake Texoma and The Residences at the Hard Rock Hotel Lake Texoma. Set to begin construction in March 2024, th...

Hard Rock International, Inc.

Hard Rock International, Inc.

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Hard Rock International and Pointe Vista Holding Company to Develop Hard Rock Hotel and Residences at Lake Texoma

Robust loyalty features to supercharge your casino’s direct booking strategy

Meeting the needs of the gaming audience demands a thoughtful fusion of innovation and customer-centric features. A crucial element in this endeavor is the implementation of a reservation system and booking engine designed specifically for the gamin...

Cendyn

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Robust loyalty features to supercharge your casino’s direct booking strategy

Grand Casino Hotel Resort Elevates Operations, Enhances Guest Experience and Streamlines Infrastructure With Agilysys Solutions

AMore than one-third of adults expect to visit a casino during the next 12 months, according to the October 2023 edition of the American Gaming Association Outlook.

Agilysys, Inc.

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Information Technology

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Grand Casino Hotel Resort Elevates Operations, Enhances Guest Experience and Streamlines Infrastructure With Agilysys Solutions

From pre-opening to today: How Shiji supports Jeju Dream Tower’s larger than-life guest experience

From pre-opening to today: How Shiji supports Jeju Dream Tower’s larger than-life guest experience

In this case study, we learn how Jeju Dream Tower, with its multifaceted resort and entertainment offerings, selected technology to support its complex operating model. We’ll explore the evaluation and setup of this technology, along with the result...

Shiji Group

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Property Technology

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Food & Beverage

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From pre-opening to today: How Shiji supports Jeju Dream Tower’s larger than-life guest experience

Jeju Dream Tower, Grand Hyatt implements multiple Shiji F&B solutions in its hotel and casino segments

Shiji, the global hospitality technology innovator, announced the successful implementation of its integrated F&B solutions at the iconic Jeju Dream Tower, Grand Hyatt, the largest Hyatt hotel in the Asia Pacific region. The deployment includes Shij...

Shiji Group

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Food & Beverage

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Jeju Dream Tower, Grand Hyatt implements multiple Shiji F&B solutions in its hotel and casino segments

How AI-powered voice assistants can increase reservations for your casino

Even as the hospitality industry is experiencing an influx of personal, leisure, and corporate travel, businesses must re-evaluate their services and strive for better customer experiences at every touchpoint. According to a survey by the American H...

Cendyn

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Sales & Marketing

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Chatbots, Robotics & AI

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How AI-powered voice assistants can increase reservations for your casino

View from the Top: An Interview with Shannon McCallum, VP Hotel Ops at Resorts World Las Vegas

View from the Top: An Interview with Shannon McCallum, VP Hotel Ops at Resorts World Las Vegas

Calling Shannon McCallum’s career a success is an understatement. As the Vice President of Hotel Operations at Resorts World Las Vegas (RWLV) – which opened in June 2021 as the newest and most technologically advanced casino resort on The Strip – sh...

Adam Mogelonsky

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hotel Mogel Consulting Limited

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Lodging Industry

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View from the Top: An Interview with Shannon McCallum, VP Hotel Ops at Resorts World Las Vegas

Maximize casino revenue by implementing player-based comp restrictions in the central reservation system

In the fiercely competitive casino industry, every aspect of the business needs careful consideration to maximize revenue. One key element of this optimization is the Player-Based Complimentary Restrictions feature integrated into the modern casino ...

Cendyn

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Maximize casino revenue by implementing player-based comp restrictions in the central reservation system

Casino Trends, Challenges, and Opportunities Webcast

Join BirchStreet and renowned thought leader and industry expert, Glenn Haussman, on September 28th, 2023 at 11:30 AM ET. In this webinar, we will explore how organizations could:

BirchStreet Systems

BirchStreet Systems

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Casino Trends, Challenges, and Opportunities Webcast