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ICYMI: U.S. Travel’s Commission on Seamless and Secure Travel Makes Capital Area Airport Field Visits, Advances Work to Modernize Travel Process
Press Release

ICYMI: U.S. Travel’s Commission on Seamless and Secure Travel Makes Capital Area Airport Field Visits, Advances Work to Modernize Travel Process

Last week, over the course of two days, U.S. Travel Association’s Commission on Seamless and Secure Travel convened to advance their work to innovate the travel process and determine how the United States can more effectively compete for global trav...

U.S. Travel Association (USTA)
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Safety & Security
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Airports
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National & International Policy
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ICYMI: U.S. Travel’s Commission on Seamless and Secure Travel Makes Capital Area Airport Field Visits, Advances Work to Modernize Travel Process 9 August 2024U.S. Travel AssociationInformation Technology
ICYMI: U.S. Travel’s Commission on Seamless and Secure Travel Makes Capital Area Airport Field Visits, Advances Work to Modernize Travel Process
Opinion

Revolutionizing the Guest Journey: Reflection Experience

An effective hospitality technology stack should focus on the following seven (7) core areas of the guest journey while delivering a “data process flow” to facilitate the required operational capabilities that align with the hospitality provider’s d...

Gregg Hopkins
Gregg Hopkins
Founder & President of Get Hoppy Consulting
Get Hoppy Consulting
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Information Technology
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Guest Experience
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Gregg Hopkins
by Gregg Hopkins
9 August 2024Get Hoppy ConsultingInformation Technology
Get Hoppy Consulting
Offer Relevancy Represents the Best CDP Application Right Now
Opinion

Offer Relevancy Represents the Best CDP Application Right Now

We hear the word ‘personalization’ being thrown around a lot in hospitality these days. And rightfully so, as there’s a ton that hotels can and should be doing to enhance the guest experience. What I caution from the start, though, is that this is a...

Adam Mogelonsky
Adam Mogelonsky
Partner at Hotel Mogel Consulting Ltd.
Hospitality Net
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Sales & Marketing
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Information Technology
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Revenue Management
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Big Data
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Guest Experience
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Adam Mogelonsky
by Adam Mogelonsky
8 August 2024Hospitality NetInformation Technology
Offer Relevancy Represents the Best CDP Application Right Now
Why Global Events Like the 2024 Olympics Are Transforming Hospitality
Opinion

Why Global Events Like the 2024 Olympics Are Transforming Hospitality

As the world tunes in, Paris has transformed into an electric hub of once-in-a-lifetime activity as the 2024 Summer Olympics officially commence. This isn’t the first time Paris has hosted the games – but it’s been 100 years since patrons from aroun...

Joe Vargas
Joe Vargas
SVP & General Manager, Infor Hospitality
Infor
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Information Technology
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MICE
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Lodging Industry
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Innovation
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Joe Vargas
by Joe Vargas
6 August 2024InforInformation Technology
Why Global Events Like the 2024 Olympics Are Transforming Hospitality
Are points pointless? The evolution of loyalty programs for the modern traveler
Opinion

Are points pointless? The evolution of loyalty programs for the modern traveler

Let’s play a game of “Would you rather?” Would you rather live the rest of your life on a tropical island or in a big city? Would you rather have an unlimited gift card to your favorite restaurant or clothing store? Would you rather explore deep spa...

Karen Stephens
Karen Stephens
Chief Marketing Officer, Revinate
Revinate, Inc.
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Sales & Marketing
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Information Technology
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CRM & Loyalty
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Guest Experience
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Karen Stephens
by Karen Stephens
6 August 2024Revinate, Inc.Information Technology
Are points pointless? The evolution of loyalty programs for the modern traveler
Opinion

Why recruiting tech talent in hospitality is a challenging task

This article was written as part of HFTP Digital Horizons 360 Symposium in Palma de Mallorca and also appeared in the inaugural issue of HFTPs magazine TechFin Hospitality.As technology is becoming gradually more important in hospitality, the indust...

Bianca Lüthy
Bianca Lüthy
Corporate Content Manager at EHL Hospitality Business School
EHL
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Information Technology
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Recruitment
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Bianca Lüthy
by Bianca Lüthy
6 August 2024EHLInformation Technology
EHL Hospitality Business School
Hotels with Ancillary Revenue Streams Need a CDP Purpose-Built for Hospitality
Opinion

Hotels with Ancillary Revenue Streams Need a CDP Purpose-Built for Hospitality

What’s the keystone system that a hotel should build its tech ecosystem around? Up until now, the answer to this question was always the property management system (PMS). Without properly administered rooms inventory, you have nothing. That’s your c...

Adam Mogelonsky
Adam Mogelonsky
Partner at Hotel Mogel Consulting Ltd.
Hospitality Net
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Information Technology
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Revenue Management
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Adam Mogelonsky
by Adam Mogelonsky
2 August 2024Hospitality NetInformation Technology
Hotels with Ancillary Revenue Streams Need a CDP Purpose-Built for Hospitality