Talsey AI, a leading AI-powered guest communication tool, partners with Visual Matrix, a renowned property management system provider. This engagement aims to enhance guest experiences and streamline hotel operations through smart chat technology in...

Visual Matrix Property Management System (Image Technology Systems)

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Information Technology

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Hotel Ratings & Classification

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Lodging Industry

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Guest Experience

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Talsey and Visual Matrix Partner to Revolutionize Guest Communication for Hoteliers

Opinion

Check-In to Success: Agilysys Reveals Path to Hospitality Innovation

As the Asia-Pacific (APAC) region rises as a global powerhouse in travel and tourism, the global hospitality industry is presented with unparalleled opportunities. Southeast Asia alone is projected to contribute an impressive US$640 billion to the g...

Tony Marshall

Vice President and Managing Director, APAC

Agilysys

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Property Technology

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Boutique & Lifestyle

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Guest Experience

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Luxury Travel

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Opinion

Harnessing the Power of Technology and Data: Elevating the Traveler Experience in Hospitality

As the hospitality industry strives to create memorable experiences and foster guest loyalty, the integration of technology and data emerges as a key differentiator. By harnessing the vast potential of data-driven insights and technological innovati...

Cara Lai Miles

Marketing Manager

TrustYou

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Travel Technology

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Digital Marketing

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Brand Marketing

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Guest Experience

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Opinion

7 features you can’t miss in a hotel CRM

If you are tired of dealing with disorganised and scattered guest data and manually managing all guest communication, you are probably looking to implement (or already have implemented) a CRM for your hotel.

Daan De Bruijn

Co Founder of Bookboost

Bookboost

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Sales & Marketing

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Information Technology

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CRM & Loyalty

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Guest Experience

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Podcast

Guests define what luxury means today

In this week’s episode of the Hotel Moment podcast, Shannon Knapp, President and CEO of The Leading Hotels of the World, joins Karen Stephens, Revinate CMO, to offer a comprehensive perspective on what goes into creating a luxury experience and why ...

Revinate, Inc.

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Guest Experience

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Luxury Travel

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Supplier News

Revinate achieves Data Privacy Framework (DPF) Certification

AMSTERDAM, THE NETHERLANDS (09/30/2024) — Revinate, a global direct bookings platform leader powered by class leading data platform management and guest communication solutions for the hospitality industry, is proud to announce that it has obtained ...

Revinate, Inc.

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Lodging Industry

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Big Data

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Guest Experience

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Revinate achieves Data Privacy Framework (DPF) Certification

Supplier News

Lark Hotels partners with Mews to grow its portfolio of 50+ properties

Mews, the industry-leading hospitality cloud and winner of Best Hotel PMS at the HotelTechAwards 2024, has been chosen by Lark Hotels to power its growing portfolio of more than 50 properties across the United States.

Mews

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Revenue Management

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Travel Technology

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Innovation

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Guest Experience

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Lark Hotels partners with Mews to grow its portfolio of 50+ properties

Opinion

Taking Action on Distraction

In any successful hospitality space, so much comes down to the issue of ‘distraction’ – how to be aware of it, and how to limit it. Increasingly, operators are understanding that good acoustics and good sound play a vital role in their strategy to m...

Steve Jones

Head of Education & Application Support for EMEA

d&b audiotechnik GmbH and Co. KG

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Property Technology

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Boutique & Lifestyle

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Guest Experience

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Luxury Travel

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Opinion

The Secret to Outperforming the Competition: It’s Not Just About Customers

In a recent Amazing Business Radio episode, I interviewed Rony Vexelman, the VP of marketing at Optimove, who said, Companies that put their customers at the center are the companies that are outperforming their competition.

Shep Hyken

Customer Service and Experience Expert, Keynote Speaker and Bestselling Author

Shepard Presentations, LLC.

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CRM & Loyalty

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Guest Experience

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Opinion

Mapping the Guest Journey to Technology to Enhance the Guest Experience: Is Your Tech Stack Up to Par?

Hospitality is about people helping people, a process that technology can enhance and support through robust infrastructure and tools the workforce can learn and enjoy using while delivering the experience guests have grown accustomed to when on vac...

Gregg Hopkins

Founder & President of Get Hoppy Consulting

Get Hoppy Consulting

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Information Technology

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Guest Experience

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