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Opinion

Experience vs. Data: A Tale of Two Commercial Managers

Two contrasting approaches to management shape how hotel businesses navigate challenges and seize opportunities: one based on instinct and experience, the other driven by data and analytics. While instinct may offer quick solutions in the short term...

Anders Johansson
Demand Calendar AB
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Sales & Marketing
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Revenue Management
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Big Data
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Anders Johansson
by Anders Johansson
16 October 2024Demand Calendar ABBig Data
Demand Calendar AB
From Data to Delight: How CDPs impact daily operations & long-term results
Opinion

From Data to Delight: How CDPs impact daily operations & long-term results

Unlock the full potential of your guest data with our latest whitepaper, From Data to Delight. In this deep dive, we reveal how a Customer Data Platform (CDP) can transform the way hotels operate, engage with guests, and drive long-term success.

Johanna Bernuy
Johanna Bernuy
Marketing Manager at Bookboost
Bookboost
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Sales & Marketing
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Information Technology
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CRM & Loyalty
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Big Data
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Johanna Bernuy
by Johanna Bernuy
15 October 2024BookboostBig Data
From Data to Delight: How CDPs impact daily operations & long-term results
10 Data-Backed Ways AI is Revolutionizing Hotels: Boost Revenue, Enhance Guest Experience, and Streamline Operations
Editorial

10 Data-Backed Ways AI is Revolutionizing Hotels: Boost Revenue, Enhance Guest Experience, and Streamline Operations

Imagine having access to real data and analytics that show exactly how AI is transforming hotels today—boosting revenue, enhancing guest experiences, and optimizing operations.

Are Morch, Digital Transformation Coach
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Property Technology
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Big Data
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Chatbots, Robotics & AI
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10 Data-Backed Ways AI is Revolutionizing Hotels: Boost Revenue, Enhance Guest Experience, and Streamline Operations
by Are Morch
15 October 2024Are Morch, Digital Transformation CoachBig Data
10 Data-Backed Ways AI is Revolutionizing Hotels: Boost Revenue, Enhance Guest Experience, and Streamline Operations
Podcast

Get granular with your data and future-proof your marketing with a Customer Data Platform

In this latest episode of Hotel Moment, Karen Stephens sits down with Adam Mogelonsky, a Partner at Hotel Mogel Consulting Ltd. Adam delves into the pivotal role of Customer Data Platforms (CDPs) in revolutionizing hotel tech ecosystems, offering in...

Revinate, Inc.
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Sales & Marketing
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Information Technology
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Big Data
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Guest Experience
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Get granular with your data and future-proof your marketing with a Customer Data Platform
by Karen Stephens and Adam Mogelonsky
14 October 2024Revinate, Inc.Big Data
Get granular with your data and future-proof your marketing with a Customer Data Platform
Press Release

How to keep even the most challenging customers happy

Passengers screaming on airplanes and causing them to land, mad men throwing food at the drive-thru, ladies storming around stores and shouting about their rights... Who hasn’t seen a story like this recently? These types of incidents are a daily oc...

EHL Hospitality Business School
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Sales & Marketing
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Big Data
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Guest Experience
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How to keep even the most challenging customers happy11 October 2024EHLBig Data
How to keep even the most challenging customers happy
Supplier News

Revinate launches integration with restaurant booking system, ResDiary

Revinate, a direct booking platform transforming the hospitality industry, announced an integration with ResDiary, an online reservation system that helps over 10,000 restaurant, bar, club, and hotel operators attract table bookings and provide effi...

Revinate, Inc.
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Sales & Marketing
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CRM & Loyalty
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Lodging Industry
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Big Data
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Revinate launches integration with restaurant booking system, ResDiary 8 October 2024Revinate, Inc.Big Data
Revinate launches integration with restaurant booking system, ResDiary
CDPs Allow Hotels to Personalize Marketing to Target Individual Reasons to Visit
Opinion

CDPs Allow Hotels to Personalize Marketing to Target Individual Reasons to Visit

It’s always illuminating to speak one-on-one with brilliant hotel marketers like Jason Pirock, Head of Marketing for Springboard Hospitality, as I did during our recent Insider Conversation, “Mastering Conversions: Crafting an Omnichannel Booking Jo...

Adam Mogelonsky
Adam Mogelonsky
Partner at Hotel Mogel Consulting Ltd.
Hospitality Net
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Sales & Marketing
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Property Technology
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CRM & Loyalty
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Big Data
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Adam Mogelonsky
by Adam Mogelonsky
7 October 2024Hospitality NetBig Data
CDPs Allow Hotels to Personalize Marketing to Target Individual Reasons to Visit
Why Data Matters: 8 Ways Analytics Can Elevate Your Hotel Operations
Opinion

Why Data Matters: 8 Ways Analytics Can Elevate Your Hotel Operations

In the world of hospitality, data has become the secret weapon for hotels looking to enhance efficiency, increase profits, and deliver exceptional guest experiences. Nearly 75% of hoteliers report using some form of data analytics to drive decision-...

Jason Q. Freed
Jason Q. Freed
Hospitality Data Evangelist
Otelier (formerly myDigitalOffice)
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Property Technology
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Management Companies
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Big Data
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Guest Experience
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Jason Q. Freed
by Jason Q. Freed
3 October 2024Otelier (formerly myDigitalOffice)Big Data
Why Data Matters: 8 Ways Analytics Can Elevate Your Hotel Operations
The Hotelier’s Guide to Operational Excellence in 2025
White Paper

The Hotelier’s Guide to Operational Excellence in 2025

By examining five key areas of hotel operations, this whitepaper serves as a comprehensive roadmap for hoteliers looking to thrive in a data-driven world. It highlights how leveraging data and technology can lead to more efficient processes, better ...

Otelier (formerly myDigitalOffice)
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Management Companies
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Big Data
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Guest Experience
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Housekeeping
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The Hotelier’s Guide to Operational Excellence in 2025 2 October 2024Otelier (formerly myDigitalOffice)Big Data
The Hotelier’s Guide to Operational Excellence in 2025
Video

Shiji unveils enhanced Single Guest Profile feature in hotel PMS

"The Single Guest Profile is a cornerstone of our platform, centralizing guest information across various systems such as PMS, point of sale, dining, and activities. Every guest interaction, whether at the hotel or through one of our integrated solu...

Shiji Group
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Interview
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Property Technology
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Chatbots, Robotics & AI
Shiji unveils enhanced Single Guest Profile feature in hotel PMS25 September 2024InterviewShiji