Hospitality leaders explore strategies to accelerate the commercialisation of sustainability at HSMAI Europe Fall Curate

Strategies to accelerate the commercialisation of sustainability in the hospitality sector were intensely debated by industry leaders at the HSMAI Europe Fall Curate, held on November 7 th at The Chesterfield Mayfair Hotel in London.

HSMAI Region Europe

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Environment & Sustainability

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Opinion

The Latest in Travel Roundup - Expert Insights to help Hotels Thrive in 2025!

For GuestCentric’s Latest in Travel podcast series in 2024, I had the privilege to engage with various experts across the travel, hospitality, and tech sectors, uncovering critical insights for the industry’s future. Drawing from their deep operatio...

Melissa Rodrigues

Lead Content Manager at GuestCentric

GuestCentric Systems

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CRM & Loyalty

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Chatbots, Robotics & AI

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Press Release

HSMAI Europe progresses sustainability conversation

Following the success of HSMAI Europe Fall Curate on The Commercialisation of Sustainability, which took place in London on November 7, we are delighted to share two key resources.

HSMAI Region Europe

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Environment & Sustainability

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Sales & Marketing

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HSMAI Europe progresses sustainability conversation

Opinion

Hospitality tech expert reveals why prioritising individuality over tech drives hotel success

In the last five years, there has been an unprecedented rush to new technologies in hospitality such as AI integration and fully automated customer service but often this overlooks if that is what guests want.

Chris Bowling

Head of Digital & Consumer Marketing BWH Hotels GB

BWH Hotels

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Press Release

Les Roches and Jetex Partner To Launch Exclusive Postgraduate Program in Private Aviation

Les Roches has partnered with Jetex to launch a one-of-a-kind Postgraduate Program in Private Aviation. This innovative program is crafted to meet the growing demand for highly skilled professionals in the private aviation sector, providing students...

Les Roches Global Hospitality Education

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Hotelschools | Universities

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Innovation

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Supplier News

Resorts World Las Vegas Selects Alliants to Revolutionize Guest Experience with Cutting-Edge Digital Solutions

Las Vegas, NV — 26th November 2024 – In a city where the extraordinary is an everyday experience, Resorts World Las Vegas is ready to elevate luxury and convenience to new heights through an exciting collaboration with technology innovator Alliants....

Alliants

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Lodging Industry

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Resorts World Las Vegas Selects Alliants to Revolutionize Guest Experience with Cutting-Edge Digital Solutions

Opinion

Apple’s latest iOS 18.2 update: What hotel marketers need to know

Significant upcoming privacy updates from Apple are coming in December and they will impact email marketing strategies. For hotel marketers, these changes are crucial as they will alter how engagement metrics like email opens and clicks are tracked....

Haydee Fernandez

Associate Director, Customer Benchmarking & Recommendations at Cendyn

Cendyn™

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Sales & Marketing

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Digital Marketing

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Opinion

Guests expectations in 2025: A complete guide on how to engage travellers

As time passes and technology keeps evolving, we enter into a new era of guest expectations. As we’ve said before, it’s no longer enough to meet their needs simply, the challenge now lies in exceeding them.

Johanna Bernuy

Marketing Manager at Bookboost

Bookboost

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Wellness and well-being

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Guest Experience

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Opinion

Hotel Spa Reservations Sales and Hospitality Training Tips

It has been interesting these last few years to see an increasing number of upscale hotel and resort spa managers reaching out for the same types of sales and hospitality excellence training that my company and others have offered for years for hote...

Doug Kennedy

President of the Kennedy Training Network

Kennedy Training Network (KTN)

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Miscellaneous

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Lodging Industry

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Market Segments

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Opinion

The ultimate guide to buy now, pay later (BNPL) for hotels

The payment industry has evolved significantly over the past few years, bringing forth innovative ways for consumers to pay. These new payment methods are built to reduce friction and increase convenience, helping businesses earn more without any ad...

Lana Cook

Content Writer at Cloudbeds

Cloudbeds

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Finance & Accounting

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