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How Edwardian Hotels London Saved Thousands of Hours Using AI in Reputation Management
Case Study

How Edwardian Hotels London Saved Thousands of Hours Using AI in Reputation Management

Kris Leszczynski, the Group General Manager of Service Operations at Edwardian Hotels London, faced the challenge of managing a high volume of online reviews across multiple luxury hotels. With over 10-15,000 online reviews received annually, the ta...

MARA Solutions GmbH
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Property Technology
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Reputation Management
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Chatbots, Robotics & AI
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How Edwardian Hotels London Saved Thousands of Hours Using AI in Reputation Management11 September 2024MARA Solutions GmbHChatbots, Robotics & AI
How Edwardian Hotels London Saved Thousands of Hours Using AI in Reputation Management
Press Release

AI in hospitality: Creating personalized customer experience

From AI-powered room service that knows your guest’s favorite midnight snack to chatbots that give travel advice like a seasoned globetrotter, artificial intelligence (AI) in hospitality is like having a unicorn in your hotel garden. You can use it ...

EHL Hospitality Business School
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Chatbots, Robotics & AI
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Guest Experience
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AI in hospitality: Creating personalized customer experience 9 September 2024EHLChatbots, Robotics & AI
AI in hospitality: Creating personalized customer experience
Press Release

How Creative Conversation with GenAI Can Unlock the Dream Destination You’ve Never Heard Of

While crowds flock to the world’s most popular destinations this peak travel season, Booking.com’s research reveals that a large subset of travelers (56%) are eager to venture off the beaten path, in search of lesser-known locations and experiences.

Booking.com
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Travel Technology
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Online Travel Agencies (OTA)
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Chatbots, Robotics & AI
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How Creative Conversation with GenAI Can Unlock the Dream Destination You’ve Never Heard Of 9 September 2024Booking.comChatbots, Robotics & AI
How Creative Conversation with GenAI Can Unlock the Dream Destination You’ve Never Heard Of
Supplier News

Bookboost launches a new AI-powered Unified Inbox and email ticketing system

Bookboost, the industry-leading hospitality CRM platform, launched a new Unified Inbox powered by AI and an email ticketing system to capture all incoming guest communication, drive powerful insights, and make processes more efficient.

Bookboost
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Sales & Marketing
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Information Technology
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Chatbots, Robotics & AI
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Guest Experience
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Bookboost launches a new AI-powered Unified Inbox and email ticketing system 9 September 2024BookboostChatbots, Robotics & AI
Bookboost launches a new AI-powered Unified Inbox and email ticketing system
State of Travel 2024: How AI is Shaping the Future of Hospitality and Uncovering New Growth Opportunities
Opinion

State of Travel 2024: How AI is Shaping the Future of Hospitality and Uncovering New Growth Opportunities

Imagine a world where your hotel’s ability to thrive doesn’t depend on competing for the same slice of pie but on creating an entirely new pie. In 2024, the hospitality industry stands at the brink of a technological revolution—one where AI doesn’t ...

Are Morch
Are Morch
Digital Transformation Coach for Hotels
Are Morch, Digital Transformation Coach
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Chatbots, Robotics & AI
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Are Morch
by Are Morch
5 September 2024Are Morch, Digital Transformation CoachChatbots, Robotics & AI
State of Travel 2024: How AI is Shaping the Future of Hospitality and Uncovering New Growth Opportunities
Supplier News

Cloudbeds to usher in the era of ‘decision intelligence’ at upcoming Passport conference

San Diego, CA – Cloudbeds, the premier hospitality management platform, is set to usher in the era of ‘decision intelligence’ for the hospitality industry at its upcoming Passport User Conference on October 23, with the unveiling of Cloudbeds Intell...

Cloudbeds
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Property Technology
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Revenue Management
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Lodging Industry
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Chatbots, Robotics & AI
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Cloudbeds to usher in the era of ‘decision intelligence’ at upcoming Passport conference 4 September 2024CloudbedsChatbots, Robotics & AI
Cloudbeds to usher in the era of ‘decision intelligence’ at upcoming Passport conference
Report

HiJiffy and Booking.com partner to simplify guest communications

HiJiffy and Booking.com are joining forces to provide a more streamlined and efficient communication experience between hotels and their guests. This new two-way integration enables hotels to manage and respond to guest inquiries from Booking.com di...

HiJiffy
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Information Technology
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Online Travel Agencies (OTA)
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Chatbots, Robotics & AI
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Guest Experience
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HiJiffy and Booking.com partner to simplify guest communications 4 September 2024HiJiffyChatbots, Robotics & AI
HiJiffy and Booking.com partner to simplify guest communications
Case Study

Leonardo Hotels save 14,000 hours using HiJiffy’s conversational AI

Transforming the hospitality landscape, HiJiffy pioneers the integration of advanced conversational AI with its Guest Communications Hub, revolutionising how hotels engage with their guests. This case study illustrates the remarkable impact of HiJif...

HiJiffy
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Revenue Management
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Chatbots, Robotics & AI
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Guest Experience
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Leonardo Hotels save 14,000 hours using HiJiffy’s conversational AI29 August 2024HiJiffyChatbots, Robotics & AI
Leonardo Hotels save 14,000 hours using HiJiffy’s conversational AI
AI and Humans: Partners in Transforming Hospitality Profitability through Blue Ocean Strategy and Fair Process
Opinion

AI and Humans: Partners in Transforming Hospitality Profitability through Blue Ocean Strategy and Fair Process

The hospitality industry is at a thrilling crossroads, where technology meets human creativity, pushing the boundaries of innovation and profitability. At the heart of this transformation lies Artificial Intelligence (AI), a tool that, when wielded ...

Are Morch
Are Morch
Digital Transformation Coach for Hotels
Are Morch, Digital Transformation Coach
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Chatbots, Robotics & AI
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Are Morch
by Are Morch
28 August 2024Are Morch, Digital Transformation CoachChatbots, Robotics & AI
AI and Humans: Partners in Transforming Hospitality Profitability through Blue Ocean Strategy and Fair Process