Lodging Industry

Societal factors can shape how companies best respond after customers misbehave

From rule breaking and theft to verbal abuse and foul language, one customer’s behavior can negatively affect another customer’s experience. How hospitality businesses can best respond to instances of customer misbehavior can depend on the strictnes...

Penn State School of Hospitality Management

Penn State School of Hospitality Management

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Sales & Marketing

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Food and beverage

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Market Segments

Societal factors can shape how companies best respond after customers misbehave

Introducing “The New Quality Of Time: How The World’s New Tempo Is Impacting Hospitality” Report

Time has become the most valuable currency in today’s world, altering how society perceives and manages it. Accor’s new insights report, "The New Quality Of Time," delves into these changing perceptions and explores how they influence the hospitalit...

Accor

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Wellness and well-being

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Consumer Trends

Introducing “The New Quality Of Time: How The World’s New Tempo Is Impacting Hospitality” Report

The Unusual Way These Hospitality Leaders Personally Host, Serve, and Teach Their Teams

In the highly competitive world of hospitality, investing in the growth and development of the people on your teams is not just a luxury—it’s a necessity.

Josiah Mackenzie

Josiah Mackenzie

Host and Producer at Hospitality Daily

Hospitality Daily

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Lodging Industry

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Education & Professional Development

Hospitality Daily

The Pathway To Net Zero - Ahead of FHS World later this month, industry leaders discuss what the industry is already doing and what more can be achieved

The Pathway To Net Zero - Ahead of FHS World later this month, industry leaders discuss what the industry is already doing and what more can be achieved

From decarbonisation to data management and sustainability to staff training, ESG is at the top of the hospitality sector’s agenda. With People, Planet and Profit a key conference track at the upcoming FHS World, taking place from 30 September to 2 ...

The Bench

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Environment & Sustainability

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Events & Conferences

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Corporate Social Responsibility (CSR)

The Pathway To Net Zero - Ahead of FHS World later this month, industry leaders discuss what the industry is already doing and what more can be achieved

Accessible Hotel Room Entertainment: Hospitality Casting Solutions Bring Modern Features to All Hotels

The invention of modern casting devices has allowed small, boutique, and budget hotels alike to offer luxurious and high-tech features like those available in 5-star hotels and resorts.

Solvacom Inc.

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Guestroom Technology

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Guest Experience

Accessible Hotel Room Entertainment: Hospitality Casting Solutions Bring Modern Features to All Hotels

Le Méridien Fort Worth Downtown, designed and developed by Premier, opens to guests

Le Méridien Fort Worth Downtown, designed and developed by Premier, opens to guests

Le Méridien Fort Worth Downtown, the latest addition to Premier’s upscale, full-service, soft-branded boutique hotel design portfolio, marked its soft-opening welcoming guests last week. A significant historic conservation adaptive reuse and hotel c...

Premier

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Boutique & Lifestyle

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Real Estate & Investment

Le Méridien Fort Worth Downtown, designed and developed by Premier, opens to guests

Data-Driven Personalization: Are Hoteliers Missing the Mark?

Data-Driven Personalization: Are Hoteliers Missing the Mark?

As guest expectations for personalized experiences continue to rise, hotels face escalating pressure to deliver tailored content that resonates on an individual level. Instant gratification is now the norm, with guests anticipating that hotels will ...

Joe Vargas

SVP & General Manager, Infor Hospitality

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Sales & Marketing

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Information Technology

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Lodging Industry

Data-Driven Personalization: Are Hoteliers Missing the Mark?

Beaches® Resorts unveils latest Multi-Gen Travel Trends, introduces the "Generation-Cation℠"

Beaches® Resorts unveils latest Multi-Gen Travel Trends, introduces the "Generation-Cation℠"

A new Censuswide survey by Beaches Resorts reveals every member of the family wants a seat on the plane. The Caribbean’s leading family-friendly all-inclusive resort brand tapped into the ultimate experts in family travel, parents themselves, by pol...

Sandals Resorts International

Sandals Resorts International

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Consumer Trends

Beaches® Resorts unveils latest Multi-Gen Travel Trends, introduces the "Generation-Cation℠"

Hotel Renovations: When to Go Big

Most owners and prospective buyers try to reduce their hotel’s Capex spend associated with PIP or Renovation work and with good reason- to keep their investment basis as low as possible.

Jon Peck

President of Peck Hotel Consulting and active Consultant with Cayuga Hospitality Consultants

Cayuga Hospitality Consultants

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Lodging Industry

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Real Estate & Investment

Cayuga Hospitality Consultants

Soft Brands – A Third Alternative

Historically, hotel owners have had the option to either affiliate with a known brand or operate independently. Affiliating with a brand provided access to a reservation system, loyal customers, communal marketing programs, a known identity among co...

Robert Mandelbaum

Robert Mandelbaum

Director of Research Information Services at CBRE Hotels

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Lodging Industry

CBRE Hotels