90 more
Case Study

Guest-centric marketing: Belmont Hotel Manila’s secret to direct booking success

Belmont Hotel Manila is a 4-star hotel strategically located across from the airport, NAIA Terminal 3, and within the renowned entertainment destination of Newport City in Manila. It is a “home away from home” for local and international business tr...

Revinate, Inc.
More in this category
Sales & Marketing
More in this category
CRM & Loyalty
More in this category
Email marketing
More in this category
Lodging Industry
More like this
Guest-centric marketing: Belmont Hotel Manila’s secret to direct booking success 2 April 2024Revinate, Inc.CRM & Loyalty
Guest-centric marketing: Belmont Hotel Manila’s secret to direct booking success
Opinion

Integrating the Right Hotel Technology to Drive More Group Business

Standing out and driving more business for your hotel requires more than just exceptional service and amenities; it necessitates leveraging the right hotel technology to enhance visibility, attract more customers, and close more deals. Tripleseat fo...

Elizabeth Smith
Elizabeth Smith
Hotel Marketing Manager
Tripleseat
More in this category
Property Technology
More in this category
CRM & Loyalty
More in this category
Business Travel
More like this
Elizabeth Smith
by Elizabeth Smith
1 April 2024TripleseatCRM & Loyalty
Tripleseat
Press Release

Emirates NBD, Marriott Bonvoy® and Mastercard Unveil Two New Co-brand Credit Cards in the United Arab Emirates

Emirates NBD, a leading banking group in the Middle East, North Africa and Türkiye (MENAT) region, and Marriott Bonvoy, the award-winning global travel programme by Marriott International, announced the launch of two new credit cards in the United A...

Marriott International, Inc.
More in this category
CRM & Loyalty
More in this category
Lodging Industry
More like this
Emirates NBD, Marriott Bonvoy® and Mastercard Unveil Two New Co-brand Credit Cards in the United Arab Emirates28 March 2024MarriottCRM & Loyalty
Emirates NBD, Marriott Bonvoy® and Mastercard Unveil Two New Co-brand Credit Cards in the United Arab Emirates
Press Release

Hilton and American Express Introduce Enhanced Hilton Honors American Express Business Card with Rewards and Benefits to Help Business Owners Elevate Their Travel

Today, Hilton (NYSE: HLT) and American Express (NYSE: AXP) introduced the enhanced Hilton Honors American Express Business Card, featuring new benefits and up to $240 each year in annual statement credits on eligible Hilton purchases, along with a s...

Hilton
More in this category
CRM & Loyalty
More like this
Hilton and American Express Introduce Enhanced Hilton Honors American Express Business Card with Rewards and Benefits to Help Business Owners Elevate Their Travel28 March 2024HiltonCRM & Loyalty
Hilton and American Express Introduce Enhanced Hilton Honors American Express Business Card with Rewards and Benefits to Help Business Owners Elevate Their Travel
We Work Hard to Make It Look Easy
Opinion

We Work Hard to Make It Look Easy

My friend Norman Beck recently shared a quote that inspired him: We work hard to make it look easy. Isn’t that what the best people do? Whether it’s sports, entertainment, or business, some people are so good that what they do looks easy.

Shep Hyken
Shep Hyken
Customer Service and Experience Expert, Keynote Speaker and Bestselling Author
Shepard Presentations, LLC.
More in this category
CRM & Loyalty
More in this category
Guest Experience
More like this
Shep Hyken
by Shep Hyken
27 March 2024Shepard Presentations, LLC.CRM & Loyalty
We Work Hard to Make It Look Easy
Innovation in Loyalty: Four Ways Accor Enables its Clients to Make a Positive Impact
Press Release

Innovation in Loyalty: Four Ways Accor Enables its Clients to Make a Positive Impact

A true pioneer committed to building a sustainable hospitality model, Accor has long been championing environmental and social causes and supporting local communities. To ensure global and meaningful change, we constantly innovate and identify new w...

Accor
More in this category
Environment & Sustainability
More in this category
CRM & Loyalty
More in this category
Corporate Social Responsibility (CSR)
More like this
Innovation in Loyalty: Four Ways Accor Enables its Clients to Make a Positive Impact25 March 2024AccorCRM & Loyalty
Innovation in Loyalty: Four Ways Accor Enables its Clients to Make a Positive Impact
Opinion

Suite dreams: Three areas for change for luxury hospitality in 2024

Luxury hospitality is booming once again. In the UK, luxury hotels are seeing a steep rise in room rates, with occupancy rising to 69% in 2023 compared to 62% the previous year as demand stays strong and travel increases.

Manfred Abraham
Manfred Abraham
CEO at Yonder Consulting
Yonder Consulting
More in this category
Information Technology
More in this category
CRM & Loyalty
More in this category
Social Media
More in this category
Luxury Travel
More like this
Manfred Abraham
by Manfred Abraham
25 March 2024Yonder ConsultingCRM & Loyalty
Yonder Consulting
Supplier News

LoungeUp joins D-EDGE!

We are thrilled to share some exciting news with you! LoungeUp, a CRM platform in the hospitality sector, is joining forces with D-EDGE.This strategic union is set to revolutionise the hospitality technology landscape, bringing you an unparalleled s...

D-EDGE Hospitality Solutions
More in this category
Property Technology
More in this category
CRM & Loyalty
More in this category
Travel Technology
More like this
LoungeUp joins D-EDGE!21 March 2024D-EDGE Hospitality SolutionsCRM & Loyalty
LoungeUp joins D-EDGE!
You Can’t Do What You’ve Always Done (Anymore)
Opinion

You Can’t Do What You’ve Always Done (Anymore)

Recently, I read a RetailWire article about Macy’s shutting down 150 of its 500 stores. For those in other parts of the world, Macy’s is a department store chain, and its stores often anchor large shopping malls. However, while that describes more t...

Shep Hyken
Shep Hyken
Customer Service and Experience Expert, Keynote Speaker and Bestselling Author
Shepard Presentations, LLC.
More in this category
CRM & Loyalty
More in this category
Guest Experience
More like this
Shep Hyken
by Shep Hyken
20 March 2024Shepard Presentations, LLC.CRM & Loyalty
You Can’t Do What You’ve Always Done (Anymore)