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Elevate Your Ancillary Revenue with These 5 Proven Strategies
Opinion

Elevate Your Ancillary Revenue with These 5 Proven Strategies

With 40% of Americans saying they plan to travel even more in 20241, there is a massive opportunity for hotel owners and operators to drive even more revenue by leveraging ancillary offerings. Today’s travelers are savvy experience-seekers who expec...

Paul Rantilla
Paul Rantilla
Senior Vice President, CRO - Hospitality Ancillaries, Plusgrade
Plusgrade
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Revenue Management
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Travel Technology
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Business Travel
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Guest Experience
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Paul Rantilla
by Paul Rantilla
19 April 2024PlusgradeRevenue Management
Elevate Your Ancillary Revenue with These 5 Proven Strategies
Opinion

Upscale Food & Beverage in Your Hotel’s Self-Serve & Vending Revenue Centers

Even though tourism and travel has nearly recovered since before the pandemic, hotels are still short on labor. The reasons for this are many, including: the aftermath of the Great Resignation and the Great Reshuffle; less budget available to increa...

Cynthia Mejia
Cynthia Mejia
Associate Professor and the Interim Chair of the Department of Foodservice & Lodging Management at the University of Central Florida Rosen College of Hospitality Management
UCF
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Property Technology
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Revenue Management
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Food & Beverage
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Cynthia Mejia
by Cynthia Mejia and Michael “Doc” Terry
18 April 2024UCFRevenue Management
University of Central Florida Rosen College of Hospitality Management
Will AI Replace Hotel Revenue Managers? Answering the Million Dollar Question
Opinion

Will AI Replace Hotel Revenue Managers? Answering the Million Dollar Question

Never in human history have we had access to as much data as we do today. In recent years, the tools and strategies we use to process and understand insights derived from this data have become one of the hottest commodities – and with good reason. O...

Andrew Rubinacci
Andrew Rubinacci
Chief Advisory Officer of FLYR for Hospitality
FLYR (formerly Pace Revenue)
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Revenue Management
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Lodging Industry
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Innovation
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Chatbots, Robotics & AI
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Andrew Rubinacci
by Andrew Rubinacci
17 April 2024FLYR (formerly Pace Revenue)Revenue Management
Will AI Replace Hotel Revenue Managers? Answering the Million Dollar Question
Press Release

Taking Commercial Strategy To The Next Level

This report and accompanying Commercial Effectiveness Organizational Assessment was created by the HSMAI Commercial Strategy Workgroup. HSMAI’s Commercial Effectiveness Organizational Assessment allows a hotel organization (individual hotel, managem...

The Hospitality Sales and Marketing Association International (HSMAI)
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Sales & Marketing
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Revenue Management
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Taking Commercial Strategy To The Next Level17 April 2024HSMAIRevenue Management
Taking Commercial Strategy To The Next Level
Supplier News

Cheval Collection Selects IDeaS G3 RMS at Eight Additional Luxury Serviced Apartment Properties

IDeaS, a SAS company and the world’s leading provider of hospitality revenue management software and services, announced today it has expanded its relationship with the Cheval Collection to a total of ten properties. Building on a strong, establishe...

IDeaS a SAS company
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Property Technology
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Revenue Management
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Business Travel
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Luxury Travel
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Cheval Collection Selects IDeaS G3 RMS at Eight Additional Luxury Serviced Apartment Properties17 April 2024IDeaSRevenue Management
Cheval Collection Selects IDeaS G3 RMS at Eight Additional Luxury Serviced Apartment Properties
Evolving Past ROAS as the Primary Marketing KPI
Opinion

Evolving Past ROAS as the Primary Marketing KPI

Traditionally, Return On Ad Spend (ROAS) has dominated as the primary metric for evaluating the success of marketing initiatives. As we evolve past ROAS, I wanted to get the take from my fellow experts on the HSMAI Marketing Advisory Board. We had a...

Stephanie Sparks Smith
Stephanie Sparks Smith
CEO & Digital Matriarch, Cogwheel Marketing
HSMAI
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Sales & Marketing
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Revenue Management
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Digital Marketing
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Stephanie Sparks Smith
by Stephanie Sparks Smith
16 April 2024HSMAIRevenue Management
Evolving Past ROAS as the Primary Marketing KPI
The Ever-Evolving Roles and Marketing and Revenue Management
Opinion

The Ever-Evolving Roles and Marketing and Revenue Management

Rapidly advancing technology and ever evolving guest expectations have given rise to the opportunity for substantial transformation in roles traditionally siloed into the areas of marketing and revenue management. In a time where technology allows m...

Patricia Davis
Patricia Davis
Senior Vice President, Marketing & Communications, Davidson Hospitality Group
Davidson
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Autograph Collection Hotels
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Embassy Suites by Hilton
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Sheraton
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Human Resources
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Sales & Marketing
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Revenue Management
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Patricia Davis
by Patricia Davis
16 April 2024DavidsonRevenue Management
The Ever-Evolving Roles and Marketing and Revenue Management
3 HyperCommerce Strategies for Faster Direct Bookings
Opinion

3 HyperCommerce Strategies for Faster Direct Bookings

According to a study by the Max Planck Institute, Technical University of Berlin, Technical University of Denmark, and University College, the evolution of technology has shortened consumer attention spans by 33%, from 12 to 8 seconds since 2000.

Pedro Colaco
Pedro Colaco
CEO at GuestCentric Systems
GuestCentric Systems
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Sales & Marketing
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Revenue Management
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CRM & Loyalty
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Digital Marketing
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Pedro Colaco
by Pedro Colaco
12 April 2024GuestCentric SystemsRevenue Management
3 HyperCommerce Strategies for Faster Direct Bookings
Synching RMS, CRS, and Distribution for Pricing Precision
Opinion

Synching RMS, CRS, and Distribution for Pricing Precision

Introduction - You have the best pricing strategy in place. You have even implemented pricing automation. Last edition we talked about it. The power or AI; Machine learning and how it is imperative to maintain market share and profitability. Having ...

Fernando Vives
Fernando Vives
Hospitality Labs Ambassador & Chief Commercial Officer at NH Group
Hospitality Labs
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Property Technology
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Revenue Management
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Online Travel Agencies (OTA)
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Fernando Vives
by Fernando Vives
11 April 2024Hospitality LabsRevenue Management
Synching RMS, CRS, and Distribution for Pricing Precision
How to choose the right hospitality software for your tech stack
Opinion

How to choose the right hospitality software for your tech stack

Guests checking in and out. Rooms being prepared by capable hotel staff. Special requests and room service orders coming in from guests via text and phone calls. A reservations team chatting with potential customers to secure new bookings.

Karen Stephens
Karen Stephens
Chief Revenue Officer at Revinate
Revinate, Inc.
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Revenue Management
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Lodging Industry
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Big Data
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Guest Experience
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Karen Stephens
by Karen Stephens
10 April 2024Revinate, Inc.Revenue Management
How to choose the right hospitality software for your tech stack