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Opinion

My 7 Broad Takeaways for Resilient Investment Models in a Changing World

The theme for the Future Hospitality Summit - FHS World 2024, taking place from 30 September -2 October at Madinat Jumeirah in Dubai is ‘Invest in Our Future’. The conference programme will comprise numerous content tracks under the main theme inclu...

Elie Milky
Elie Milky
Vice President Development, Middle East, Cyprus, Greece and Pakistan, Radisson Hotel Group
The Bench
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Environment & Sustainability
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Information Technology
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Lodging Industry
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Real Estate & Investment
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Elie Milky
by Elie Milky
12 August 2024The BenchInformation Technology
The Bench
Guest speed Sets the Tone: A Reminder on the Rise of AI & Technology in Hospitality
Opinion

Guest speed Sets the Tone: A Reminder on the Rise of AI & Technology in Hospitality

Here I’ll be covering a range of topics across the hotel and hospitality industry; from helpful hints working in the hospitality industry, to current events/trends, and even some that could be interesting conversation starters along the way. Many of...

Andrew Hopson
Andrew Hopson
Food and Beverage Leader
Andrew Hopson
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YOTEL
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Information Technology
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Chatbots, Robotics & AI
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Andrew Hopson
by Andrew Hopson
12 August 2024Andrew HopsonInformation Technology
Guest speed Sets the Tone: A Reminder on the Rise of AI & Technology in Hospitality
The Strategic Impact of Predictive Modeling on Hotel Labor Management
Opinion

The Strategic Impact of Predictive Modeling on Hotel Labor Management

The hospitality industry faces significant challenges in managing labor costs. Predictive modeling offers innovative solutions by providing accurate forecasts, uncovering trends, and enabling informed staffing decisions. This article delves into how...

Corey McCarthy
Corey McCarthy
Chief Marketing Office (CMO), Unifocus
Unifocus
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Human Resources
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Information Technology
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Big Data
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Corey McCarthy
by Corey McCarthy
9 August 2024UnifocusInformation Technology
The Strategic Impact of Predictive Modeling on Hotel Labor Management
ICYMI: U.S. Travel’s Commission on Seamless and Secure Travel Makes Capital Area Airport Field Visits, Advances Work to Modernize Travel Process
Press Release

ICYMI: U.S. Travel’s Commission on Seamless and Secure Travel Makes Capital Area Airport Field Visits, Advances Work to Modernize Travel Process

Last week, over the course of two days, U.S. Travel Association’s Commission on Seamless and Secure Travel convened to advance their work to innovate the travel process and determine how the United States can more effectively compete for global trav...

U.S. Travel Association (USTA)
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Safety & Security
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Airports
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National & International Policy
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ICYMI: U.S. Travel’s Commission on Seamless and Secure Travel Makes Capital Area Airport Field Visits, Advances Work to Modernize Travel Process 9 August 2024U.S. Travel AssociationInformation Technology
ICYMI: U.S. Travel’s Commission on Seamless and Secure Travel Makes Capital Area Airport Field Visits, Advances Work to Modernize Travel Process
Opinion

Revolutionizing the Guest Journey: Reflection Experience

An effective hospitality technology stack should focus on the following seven (7) core areas of the guest journey while delivering a “data process flow” to facilitate the required operational capabilities that align with the hospitality provider’s d...

Gregg Hopkins
Gregg Hopkins
Founder & President of Get Hoppy Consulting
Get Hoppy Consulting
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Information Technology
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Guest Experience
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Gregg Hopkins
by Gregg Hopkins
9 August 2024Get Hoppy ConsultingInformation Technology
Get Hoppy Consulting
Offer Relevancy Represents the Best CDP Application Right Now
Opinion

Offer Relevancy Represents the Best CDP Application Right Now

We hear the word ‘personalization’ being thrown around a lot in hospitality these days. And rightfully so, as there’s a ton that hotels can and should be doing to enhance the guest experience. What I caution from the start, though, is that this is a...

Adam Mogelonsky
Adam Mogelonsky
Partner at Hotel Mogel Consulting Ltd.
Hospitality Net
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Sales & Marketing
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Revenue Management
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Big Data
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Guest Experience
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Adam Mogelonsky
by Adam Mogelonsky
8 August 2024Hospitality NetInformation Technology
Offer Relevancy Represents the Best CDP Application Right Now
Why Global Events Like the 2024 Olympics Are Transforming Hospitality
Opinion

Why Global Events Like the 2024 Olympics Are Transforming Hospitality

As the world tunes in, Paris has transformed into an electric hub of once-in-a-lifetime activity as the 2024 Summer Olympics officially commence. This isn’t the first time Paris has hosted the games – but it’s been 100 years since patrons from aroun...

Joe Vargas
Joe Vargas
SVP & General Manager, Infor Hospitality
Infor
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Information Technology
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MICE
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Lodging Industry
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Innovation
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Joe Vargas
by Joe Vargas
6 August 2024InforInformation Technology
Why Global Events Like the 2024 Olympics Are Transforming Hospitality
Are points pointless? The evolution of loyalty programs for the modern traveler
Opinion

Are points pointless? The evolution of loyalty programs for the modern traveler

Let’s play a game of “Would you rather?” Would you rather live the rest of your life on a tropical island or in a big city? Would you rather have an unlimited gift card to your favorite restaurant or clothing store? Would you rather explore deep spa...

Karen Stephens
Karen Stephens
Chief Marketing Officer, Revinate
Revinate, Inc.
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Sales & Marketing
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CRM & Loyalty
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Guest Experience
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Karen Stephens
by Karen Stephens
6 August 2024Revinate, Inc.Information Technology
Are points pointless? The evolution of loyalty programs for the modern traveler