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From Data to Delight: How CDPs impact daily operations & long-term results
Opinion

From Data to Delight: How CDPs impact daily operations & long-term results

Unlock the full potential of your guest data with our latest whitepaper, From Data to Delight. In this deep dive, we reveal how a Customer Data Platform (CDP) can transform the way hotels operate, engage with guests, and drive long-term success.

Johanna Bernuy
Johanna Bernuy
Marketing Manager at Bookboost
Bookboost
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CRM & Loyalty
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Johanna Bernuy
by Johanna Bernuy
15 October 2024BookboostSales & Marketing
From Data to Delight: How CDPs impact daily operations & long-term results
Opinion

Quick wins to increase holiday bookings on your hotel website

While holiday sales have surged in popularity over the past decade, most hotels still need to set up separate campaigns for selling rooms, event tickets, and other ancillary spend throughout the holiday season. Of course, from discounted rates to sp...

Luke Markesky
Luke Markesky
Vice President Ecommerce at Cendyn
Cendyn™
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Digital Marketing
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Luke Markesky
by Luke Markesky
15 October 2024Cendyn™Sales & Marketing
Cendyn™
Successful outbound sales strategies for the voice channel
Opinion

Successful outbound sales strategies for the voice channel

Most people don’t associate outbound sales strategies with the hospitality industry. The focus tends to be on inbound calls — guests reaching out with specific needs. But what if your reservations team could proactively drive bookings and fill your ...

Karen Stephens
Karen Stephens
Chief Marketing Officer, Revinate
Revinate, Inc.
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Reputation Management
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Lodging Industry
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Guest Experience
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Karen Stephens
by Karen Stephens
14 October 2024Revinate, Inc.Sales & Marketing
Successful outbound sales strategies for the voice channel
Video

How Shopping Recovery Pop-Ups create Urgency to Book Direct

Discover the power of shopping recovery! Target booking engine visitors who are on the verge of leaving your site, and turn them into loyal guests. With personalized offers and seamless follow-ups, one of our partner properties boosted conversions b...

GuestCentric Systems
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Promotion
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Digital Marketing
How Shopping Recovery Pop-Ups create Urgency to Book Direct14 October 2024PromotionGuestCentric Systems
Podcast

Get granular with your data and future-proof your marketing with a Customer Data Platform

In this latest episode of Hotel Moment, Karen Stephens sits down with Adam Mogelonsky, a Partner at Hotel Mogel Consulting Ltd. Adam delves into the pivotal role of Customer Data Platforms (CDPs) in revolutionizing hotel tech ecosystems, offering in...

Revinate, Inc.
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Sales & Marketing
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Information Technology
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Big Data
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Guest Experience
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Get granular with your data and future-proof your marketing with a Customer Data Platform
by Karen Stephens and Adam Mogelonsky
14 October 2024Revinate, Inc.Sales & Marketing
Get granular with your data and future-proof your marketing with a Customer Data Platform
Press Release

Free Food Map now on Penn State Go ap

Developed by the Food Decisions Research Laboratory in the Penn State School of Hospitality Management, the Free Food Map identifies locations throughout Centre County and across Pennsylvania that offer free food to those in need. The Free Food Map ...

Penn State School of Hospitality Management
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Miscellaneous
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Lodging Industry
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Food and beverage
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Free Food Map now on Penn State Go ap14 October 2024Penn State School of Hospitality ManagementSales & Marketing
Free Food Map now on Penn State Go ap
Press Release

Advertising to travelers who spend more and stay longer

Valuable travelers are those who spend more, stay longer, and are more likely to book premium options. Reaching these travelers is essential for driving quality bookings, but in today’s competitive travel market, identifying and reaching them can be...

Expedia Group Media Solutions
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Advertising to travelers who spend more and stay longer14 October 2024Expedia Group Media SolutionsSales & Marketing
Advertising to travelers who spend more and stay longer
Opinion

He who distributes last, distributes well...

Since the rise of online booking sites, which was somewhat poorly anticipated, tensions have risen between hoteliers and the platforms that market them. Both major and minor players in our industry tacitly acknowledge having missed a technological t...

Vanguélis Panayotis
Vanguélis Panayotis
CEO MKG Consulting & Hospitality ON / MRICS
Hospitality ON
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Sales & Marketing
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Online Travel Agencies (OTA)
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Vanguélis Panayotis
by Vanguélis Panayotis
14 October 2024Hospitality ONSales & Marketing
Hospitality ON